After hours Emergency

12/13/2023 (Permalink)

Emergency Ready at all hours of the day.

SERVPRO of Centennial Hills in Las Vegas offers professional preventative services to ensure your property is maintained to the highest standards in order to prevent excessive water, fire and/or mold damages. We make sure our company vehicles are always stocked and ready to go with all the tools needed for any loss so that we may arrive to the customer’s property in a timely fashion as well as getting the job done swiftly yet efficiently.

Services offered though SERVPRO of Centennial Hills include:

• Water extraction
• Carpet shampooing
• Air deodorizations
• Carpet removal
• Tile removal
• Wood floor removal
• Drywall removal
• Mold spray and removal
• Sponging soot off walls

Just to name a few. Now, in case you’re wondering what our step-by-step process is for a typical water loss here’s a quick rundown. SERVPRO of Centennial Hills will show to he the property to greet the customer and shut the water off, if not done so already. Next we will extract any standing water in affected areas. Afterwards we will test the moisture contained within walls as well as underneath carpet, tile and wood flooring to examine how far the water migrated to. While one technician gets moisture readings another will usually be getting measurements of all affected rooms in order to complete a sketch of the loss source. Once we get the OK to begin demolition, we will proceed to cut and remove any affected materials (I.e. drywall, carpet, tile, wood floor, etc). Lastly, we will place air movers and dehumidifiers to both suck the moisture out of the air and to create intense air movement for drying.

On top of the usual losses we also offer a COVID-19 preventative spray which ensures disinfection of any lingering coronavirus in an affected area. With our 100% guaranteed safe antimicrobial spray SERVPROXIDE. There are a lot of water restoration companies out there but SERVPRO of Centennial Hills in Las Vegas is the one that gets the job done correctly and efficiently because the SERVPRO way is to make it “Like it never even happened.”

Soot cleaning available.

12/13/2023 (Permalink)

Call SERVPRO of CENTENNIAL HILLS before trying to clean soot!!

A fire in your home is a scary thought but it also a possibility for anyone. Fires spread quickly and leave only a few minutes for families to escape. Families should have a safety plan in place and practice it to be sure everyone in the home knows what to do in case of a fire.

The National Fire Protection Association gives the following tips in creating an escape plan:

• Pull together everyone in your household and make a plan. Walk through your home and inspect all possible exits and escape routes.  Households with children should consider drawing a floor plan of your home, marking two ways out of each room, including windows and doors. Also, mark the location of each smoke alarm.
• A closed door may slow the spread of smoke, heat and fire. Install smoke alarms in every sleeping room, outside each sleeping area and on every level of the home. 
• When you walk through your plan, check to make sure the escape routes are clear and doors and windows can be opened easily.
• Choose an outside meeting place a safe distance in front of your home where everyone can meet after they've escaped. 
• Go outside to see if your street number is clearly visible from the road. If not, paint it on the curb or install house numbers to ensure that responding emergency personnel can find your home.
• If there are infants, older adults, or family members with mobility limitations, make sure that someone is assigned to assist them in the fire drill and in the event of an emergency. Assign a backup person too, in case the designee is not home during the emergency
• If windows or doors in your home have security bars, make sure that the bars have emergency release devices inside so that they can be opened immediately in an emergency. Emergency release devices won't compromise your security - but they will increase your chances of safely escaping a home fire.
• Tell guests or visitors to your home about your family's fire escape plan. When staying overnight at other people's homes, ask about their escape plan. If they don't have a plan in place, offer to help them make one. This is especially important when children are permitted to attend "sleepovers" at friends' homes.
• Once you're out, stay out! Under no circumstances should you ever go back into a burning building. If someone is missing, inform the fire department dispatcher when you call. Firefighters have the skills and equipment to perform rescues.

Your first line of notification is the fire alarms, practice regular maintenance on smoke detectors. Review your plan often and make changes as needed. 

Flu Season

12/13/2023 (Permalink)

Caution! Flu season is here.

It is flu season, and all of us must remain vigilant and seek options to help prevent Communal viral outbreaks. Business owners have the added stress and financial difficulties when it comes to keeping their business operational while protecting employees and patrons.

SERVPRO of Centennial Hills is proud to be available to our local business owners for specialty cleaning services during this global pandemic. SERVPRO of Centennial Hills highly trained staff adheres to the highest cleaning and sanitation standards set forth by the Centers for Disease Control and Prevention. 

The CDC encourages regular cleaning of high touch surfaces such as counter tops, doorknobs, light switches, bathroom fixtures, toilets, keyboards, phones, etc. Additional spaces for commercial facilities include:

• Kitchen/Food Areas 
• Bathrooms 
• Schools/Classrooms 
• Offices 
• Retail Spaces 
• Water Fountains 
• Shelving/Racks 
• Sales Counters 
• Carpets and Rugs 
• Stair Handrails 
• Elevator Cars 
• Playground Equipment 
• Fitness Equipment 

SERVPRO of Centennial Hills follows CDC recommendations for using a hospital-grade disinfectant. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims.

SERVPRO of Centennial Hills is here for your deep cleaning and disinfecting needs. Call today to speak to our experts about protecting your business.

Commercial businesses

12/13/2023 (Permalink)

It may not look like it now, but at one point this office was flooded.

The Centennial Hills SERVPRO Team enjoys getting out to local businesses and residential communities to introduce the Emergency Response Plan in the event of a major loss. This plan gives the tool they need to get things back to normal when experiencing a Water, Fire, and Mold loss. 

By developing a SERVPRO Emergency Ready Profile for your business, you minimize daily life and business interruption by having an immediate plan of action. Knowing what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business. 

 1. No cost assessment of your business or residence. 

 2. Takes very little time to complete and gives critical information needed in the event of an Emergency.

 3. A guide to help you safely get back into your Establishment.

 4. Establishes SERVPRO of Centennial Hills Professional as your disaster mitigation and restoration provider.

 5. Establishes a line of command for your business on who authorizes the work to begin.

 6. Provides facility engineering details of where shut off valves and electrical shut offs are.

Having a Emergency Ready plan in place empowers you to have complete control during a chaotic moment and the best SERVPRO team at your fingertips. 

Commercial businesses

12/13/2023 (Permalink)

It may not look like it now, but at one point this office was flooded.

The Centennial Hills SERVPRO Team enjoys getting out to local businesses and residential communities to introduce the Emergency Response Plan in the event of a major loss. This plan gives the tool they need to get things back to normal when experiencing a Water, Fire, and Mold loss. 

By developing a SERVPRO Emergency Ready Profile for your business, you minimize daily life and business interruption by having an immediate plan of action. Knowing what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business. 

 1. No cost assessment of your business or residence. 

 2. Takes very little time to complete and gives critical information needed in the event of an Emergency.

 3. A guide to help you safely get back into your Establishment.

 4. Establishes SERVPRO of Centennial Hills Professional as your disaster mitigation and restoration provider.

 5. Establishes a line of command for your business on who authorizes the work to begin.

 6. Provides facility engineering details of where shut off valves and electrical shut offs are.

Having a Emergency Ready plan in place empowers you to have complete control during a chaotic moment and the best SERVPRO team at your fingertips. 

Storm Ready

11/15/2023 (Permalink)

Rain storm causing a mud slide into local residential home.

Flood damage can be devastating for homeowners and restoring normality after water damage is no easy task. Las Vegas residents have seen the massive flooding in the valley, cars being swept away, and rescue mission from first responders but what we don't always see is the damage done to the homes after the flood. SERVPRO of Centennial Hills has some tips for those that live in known flood zones or even for those who want be proactive in safeguarding their property.

• During stormy weather conditions, lock all doors and windows
• Place sandbags around door and window openings: keep sandbags in your garage or storage to be prepared for these occasions
• Collect other emergency materials like buckets, plywood, waterproof plastic sheeting, duct tape, and shovels
• Listen out for flood alerts in your area
• Run through an emergency procedure with your family – plan what you will do and where you will go if a flood hits
• Ensure everyone in the house knows how to shut off utilities in an emergency
• Store your important documents and valuable items in a secure, high location – like a secure water-tight safe stored on top of a wardrobe, or in the highest point of your house
• Install flood-proof doors in your home (or at least the outside doors) to prevent all possible water from entering the property.

We hope these tips have helped you prepare for future floods, whether you reside in Vegas or elsewhere. Remember to keep safe and seek shelter on high ground as soon as possible during flooding.

Rain storms wreaking havoc!

11/15/2023 (Permalink)

Temporary tarping of a roof.

Las Vegas can go 100+ days with no rain, but we are no stranger to heavy rainstorms in the valley. We often see news reports about flash flooding and traffic accidents but we do not always hear about the damages it causes to homes here in Las Vegas. The most common issue SERVPRO of Centennial Hills comes across during or even after a rain storm is a roof leak. Normal wear and tear on a roof can lead to a leak during a storm. Heavy winds can also cause damage to the roof then result in a leak. Water travels through the damaged area and begins to pool on a flat surface. As the amount of water increases and time passes by the materials begin to weaken. You can see in this photo that a temporary tarp is being put in place until the roof repair has been made. Water will eventually make its way into the dwelling causing ceiling drywall staining and paint deterioration.  You then risk the potential growth of mold and mildew. It is important to have trained professionals like SERVPRO of Centennial Hills arrive on site as soon as possible to remove the damaged materials and begin the process of drying the structure to eliminate further damage.

Catastrophic Fire

11/15/2023 (Permalink)

Fire damaged love seat and drywall.

A fire in your home is a scary thought but it also a possibility for anyone. Fires spread quickly and leave only a few minutes for families to escape. Families should have a safety plan in place and practice it to be sure everyone in the home knows what to do in case of a fire.

The National Fire Protection Association gives the following tips in creating an escape plan:

• Pull together everyone in your household and make a plan. Walk through your home and inspect all possible exits and escape routes.  Households with children should consider drawing a floor plan of your home, marking two ways out of each room, including windows and doors. Also, mark the location of each smoke alarm.
• A closed door may slow the spread of smoke, heat and fire. Install smoke alarms in every sleeping room, outside each sleeping area and on every level of the home. 
• When you walk through your plan, check to make sure the escape routes are clear and doors and windows can be opened easily.
• Choose an outside meeting place a safe distance in front of your home where everyone can meet after they've escaped. 
• Go outside to see if your street number is clearly visible from the road. If not, paint it on the curb or install house numbers to ensure that responding emergency personnel can find your home.
• If there are infants, older adults, or family members with mobility limitations, make sure that someone is assigned to assist them in the fire drill and in the event of an emergency. Assign a backup person too, in case the designee is not home during the emergency
• If windows or doors in your home have security bars, make sure that the bars have emergency release devices inside so that they can be opened immediately in an emergency. Emergency release devices won't compromise your security - but they will increase your chances of safely escaping a home fire.
• Tell guests or visitors to your home about your family's fire escape plan. When staying overnight at other people's homes, ask about their escape plan. If they don't have a plan in place, offer to help them make one. This is especially important when children are permitted to attend "sleepovers" at friends' homes.
• Once you're out, stay out! Under no circumstances should you ever go back into a burning building. If someone is missing, inform the fire department dispatcher when you call. Firefighters have the skills and equipment to perform rescues.

Your first line of notification is the fire alarms, practice regular maintenance on smoke detectors. Review your plan often and make changes as needed. 

Plumbing failure at a local business

11/15/2023 (Permalink)

Standing water in a local business owners office

The Centennial Hills SERVPRO Team enjoys getting out to local businesses and residential communities to introduce the Emergency Response Plan in the event of a major loss. This plan gives the tool they need to get things back to normal when experiencing a Water, Fire, and Mold loss. 

By developing a SERVPRO Emergency Ready Profile for your business, you minimize daily life and business interruption by having an immediate plan of action. Knowing what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business. 

 1. No cost assessment of your business or residence. 

 2. Takes very little time to complete and gives critical information needed in the event of an Emergency.

 3. A guide to help you safely get back into your Establishment.

 4. Establishes SERVPRO of Centennial Hills Professional as your disaster mitigation and restoration provider.

 5. Establishes a line of command for your business on who authorizes the work to begin.

 6. Provides facility engineering details of where shut off valves and electrical shut offs are.

Having a Emergency Ready plan in place empowers you to have complete control during a chaotic moment and the best SERVPRO team at your fingertips. 

The Team

11/15/2023 (Permalink)

Production team preparing the area for demolition.

Generally we spend as much time with our co-workers as we do with our families. At SERVPRO of Centennial Hills we are one big family and we treat each client as family as well. 

Kevin, our franchise owner, is not only highly trained in restoration and mitigation with multiple certifications but also has over 20 years experience working with insurance companies.

Tristan is our dedicated Production Manager. As an IICRC Certified Water Technician he leads his crew with confidence to get the job done right.

Austin is one of our dedicated Crew Chief. As an IICRC Certified Water Restoration Technician he leads the crew with confidence and knowledge.

Jon is a dedicated member of our team and IICRC certified WRT/ASD brings much knowledge to the table and vigorous work ethic to getting the job done right.

Petr,  our production technician, brings a variety of skills and experience to the table. He is  a vital members of the team.

Jessica is our office & HR Administrator, with her 8 plus years of insurance experience she is able to affectively handle communications with the insurance adjusters and the clients.

Our family is here for your family!

SERVPRO of Centennial Hills team members are available for your needs 24 hours a day, 7 days a week.