Heavy rain storm destroys garage ceiling!!

1/6/2023 (Permalink)

Damaged ceiling drywall from a rain storm.

In the Las Vegas Valley we don’t see a whole lot of The wet stuff falling from the skies! With an average rainfall per year of 4.2 inches we receive less than almost any other location in the Country. As excited as we get when we do get showers, it can tragically wreak havoc on our roads and very dry property.  This is no exception to house roofs in the valley. A heavy downpour in a short period of time can end in near catastrophic water damage inside your home.  At SERVPRO of Centennial Hills we have 24 hours emergency service crews available to respond to any size flood damage whether it be a roof leak or broken pipe. SERVPRO of Centennial Hills will be there to assist you with our fast and always friendly Technicians with the knowledge to handle any situation you may face.  We are standing by 24hrs a day 7days a week. 702-947-0947. 

The Guaranteed Win!

1/6/2023 (Permalink)

SERVPRO of Centennial Hills is a guaranteed WIN!!

Many see Las Vegas as the Entertainment Capital of the world and a place of great opportunity.  People of all ages share this space, bringing new ways of thinking and general gentrification to the region that continues to evolve and shape the landscape of businesses, shops, novelty locations, and industries. You can find that you can begin this journey in Las Vegas no matter what you hope to achieve. SERVPRO of Centennial Hills takes great pride in their city even if it takes stopping a toilet flood or graffiti removal.  We take each job serious to help keep our city beautiful and most importantly businesses and residential properties. If you are experiencing a tough situation with a loss give us call so we can be your ally in resolving the loss. Do not gamble using a different restoration company when a loss occurs in your business, SERVPRO is a sure win when it comes to getting things back to Like it never even happened. 

Toilet seal failure.

1/6/2023 (Permalink)

Toilet seal failure causing Black water sewage intrusion affecting carpet and other materials.

Here at SERVPRO of Centennial Hills, we’ve seen it all and we’ve done it all. We got a call from a customer whose toilet had been leaking from the toilet seal and crept into her carpet. SERVPRO was immediately dispatched to the customer’s home. Upon arrival we noticed there was carpet in the bathroom as well as a significant majority of the house that was affected (Typically bathrooms nowadays will usually have tile, vinyl or hardwood flooring instead of carpet). We noticed the toilet was loose with little to no caulking around the base. 

Once the source of loss has been identified, it’s time to get to work! SERVPRO of Centennial Hills fired up the truck mount and began extracting any standing water or water that seeped into the carpet. Next we begin removing the carpet, carpet pad and tack strip. Once all flooring is out, we removed the toilet and noticed an old and damaged wax ring. The next course of action was to immediately treat the wood subfloor and replace the wax ring, set the toilet back into place, hook up the water supply line and put a fresh bead of caulking all around the base of the toilet to seal it. 

This loss ended up as a Category 3 due to contaminated water that had been in contact with hazardous waste instead of a fresh water source such as the toilet supply line itself. This just goes to show that the smallest, everyday details most people miss on a daily basis can end up costing the most amount of damage. With our expert team, we were able to remove contaminated materials from the customer’s home, treat the home with SERVPROXIDE for any possibly mold growth, save the subfloor and give the custom peace of mind. 

Water extraction process

1/6/2023 (Permalink)

Working vigorously to extract water from carpet in order to limit further water exposure to materials.

Water losses are the most common form of damage found in homes and can be caused by a numerous variety of ways such as a damaged or non-sealed pipe, toilet overflow, cracks in the shower/tub, a leaking kitchen sink, etc. If someone experiences any of these types of water damages, look no further than SERVPRO of Centennial Hills.

SERVPRO of Centennial Hills will come out the same day, shut the water off, if necessary, and begin extracting standing water on property in order to limit the extent of damages. Using our high powered truck mount extractor we can suck up standing water in a matter of minutes, but it doesn’t stop there. 

Once all visible water has been extracted, we start looking for the “not so visible” details like moisture trapped inside of drywall and wooden studs with our penetrating meter. This allows us to get precise readings on the amount of water that was absorbed in the walls and structure of the property. Next we see how high up the walls the water migrated to in order to determine how high and how much of drywall needs to be removed for the drying process to begin. After all saturated materials have been removed, equipment is placed, such as air movers and dehumidifiers, to take moisture out of the air while releasing warm air with movement to ensure the maximum amount of drying is taking place.

The last step is having SERVPRO come back out to the property to conduct daily monitoring of the equipment to ensure everything that needs to be dry is dry and taken care of until we no longer need the equipment on property.

Unforeseen damages on your property.

11/17/2022 (Permalink)

Encapsulation of studs

Often times business owners get busy and unintentionally overlook areas of their businesses that don’t get used very often then unforeseen damages start to show their ugly faces. 

This picture shows the mold remediation process of badly damaged studs that were treated with antimicrobial and encapsulated. The constant leaking water gave life to little microorganisms “MOLD” that eventually flourished and started the decaying process of their drywall.

If you suspect a water leak or mold give SERVPRO of Centennial Hills Las Vegas a call so we can help get those undesirable spaces looking top notch and free from stagnant water and mold. We have highly trained professionals that we can deploy to your business to seek out where the leaks are coming from and give you the knowledge to help prevent further plumbing leaks and what to look for. 

SERVPRO of Centennial Hills standing by for the call 24hrs a day, 7 days a week. 702-947-0947. Let us be that favorite tool in your back pocket. 

Cleanliness is next to Godliness!

11/17/2022 (Permalink)

Disinfecting office area and touch points.

SERVPRO of Centennial Hills is proud to be available to our local business owners for specialty cleaning services during this global pandemic. SERVPRO of Centennial Hills highly trained staff adheres to the highest cleaning and sanitation standards set forth by the Centers for Disease Control and Prevention.

Communal viral outbreaks like RSV, FLU and COVID 19 can be reduced by simply washing hands. Please read some of our tips and pointers…

The CDC encourages regular cleaning of high touch surfaces such as counter tops, doorknobs, light switches, bathroom fixtures, toilets, keyboards, phones, etc. Additional spaces for commercial facilities include:

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving/Racks
• Sales Counters
• Carpets and Rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment

SERVPRO of Centennial Hills follows CDC recommendations for using a hospital-grade disinfectant.Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims.

SERVPRO of Centennial Hills is here for your deep cleaning and disinfecting needs. Call today to speak to our experts about protecting your business.

Residential fire protection.

11/17/2022 (Permalink)

Front of structure board up after structure fire.

A house fire can literally put you and your family on the street. Every household or business should have some sort of fire plan, if not give SERVPRO of Centennial Hills a call and enroll your property with SERVPRO’s Emergency Ready Plan. It’s free enrollment.  

Safety considerations aside, having your home ravaged by flames, firefighters dousing it in water and chemicals to stop the spread of the fire, and then possibly being displaced is an experience like no other. Even though well-meaning friends and family can be of incredible support, it is vital that you reach out to the experts when considering your next steps in recovering your home from a fire.
 
If your Las Vegas home experiences a fire you can do well by calling our SERVPRO team as soon as the emergency is under control. Our team is in place and ready to take action 24/7 as we recognize that disaster can strike at any time. With our thorough training process, our team can arrive and assess the areas of immediate need and identify what needs to get done in order to prevent further damages. Even more important, our team's expertise can be of great assistance as you contact your insurance and file a claim.
 
Most homeowners seek to file a claim as soon as a disaster happens. SERVPRO suggests to immediately contact your insurer to dispatch an adjuster to evaluate the fire damage. We work with many insurance agencies to coordinate a comprehensive cleanup and restoration service. Your adjuster provides a budget after documenting the damage to the structure and your contents. We also take photos and use the Xactimate computer program to itemize the equipment used and the work performed, all within the budget.

The faster we can begin, the less secondary damage will occur. We understand the scope of a significant fire damaging event, and we strive to reduce your stress, and eventually make you feel "Like it never even happened."

Reaching out to SERVPRO of Centennial Hills of Las Vegas at 702-947-0947 is not only convenient, but a smart decision to protect your home and finances.

Disinfecting

11/16/2022 (Permalink)

Disinfecting wipe down of counter top and other touch points to help prevent cross contamination.

It is flu season, and all of us must remain vigilant and seek options to help prevent Communal viral outbreaks. Business owners have the added stress and financial difficulties when it comes to keeping their business operational while protecting employees and patrons.

SERVPRO of Centennial Hills is proud to be available to our local business owners for specialty cleaning services during this global pandemic. SERVPRO of Centennial Hills highly trained staff adheres to the highest cleaning and sanitation standards set forth by the Centers for Disease Control and Prevention. 

The CDC encourages regular cleaning of high touch surfaces such as counter tops, doorknobs, light switches, bathroom fixtures, toilets, keyboards, phones, etc. Additional spaces for commercial facilities include:

• Kitchen/Food Areas 
• Bathrooms 
• Schools/Classrooms 
• Offices 
• Retail Spaces 
• Water Fountains 
• Shelving/Racks 
• Sales Counters 
• Carpets and Rugs 
• Stair Handrails 
• Elevator Cars 
• Playground Equipment 
• Fitness Equipment 

SERVPRO of Centennial Hills follows CDC recommendations for using a hospital-grade disinfectant. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims.

SERVPRO of Centennial Hills is here for your deep cleaning and disinfecting needs. Call today to speak to our experts about protecting your business.

Certified: SERVPRO cleaned

11/16/2022 (Permalink)

Office furniture disinfecting

Certified: SERVPRO Cleaned

SERVPRO of Centennial Hills understands how important it is to ensure employees and patrons are safe while working and dining out. It is our mission to ready ourselves with the latest technology to provide a quality disinfecting service.  

No matter who, what, when and where viral pathogens can affect anyone’s life. During these unprecedented times SERVPRO of Centennial Hills has experienced many disinfecting jobs to the highest standards of safety. It all starts with informing the client the type of disinfectant we are using ensuring that they have complete awareness of what we are using to disinfect. Next, we ensure that our team has the personal protective gear needed for their protection. Finally, we ensure client confidentiality if needed.

Give our team a call if your business or residence is in need of a Emergency disinfecting service ready 24 hours a day, 7 days a week.

Flood Zones

11/16/2022 (Permalink)

Home located in a flood zone. water and mud filled this home during a flood following heavy rains.

Flood damage can be devastating for homeowners and restoring normality after water damage is no easy task. Las Vegas residents have seen the massive flooding in the valley, cars being swept away, and rescue mission from first responders but what we don't always see is the damage done to the homes after the flood. SERVPRO of Centennial Hills has some tips for those that live in known flood zones or even for those who want be proactive in safeguarding their property.

• During stormy weather conditions, lock all doors and windows
• Place sandbags around door and window openings: keep sandbags in your garage or storage to be prepared for these occasions
• Collect other emergency materials like buckets, plywood, waterproof plastic sheeting, duct tape, and shovels
• Listen out for flood alerts in your area
• Run through an emergency procedure with your family – plan what you will do and where you will go if a flood hits
• Ensure everyone in the house knows how to shut off utilities in an emergency
• Store your important documents and valuable items in a secure, high location – like a secure water-tight safe stored on top of a wardrobe, or in the highest point of your house
• Install flood-proof doors in your home (or at least the outside doors) to prevent all possible water from entering the property.

We hope these tips have helped you prepare for future floods, whether you reside in Vegas or elsewhere. Remember to keep safe and seek shelter on high ground as soon as possible during flooding.