Catastrophic Fire

11/15/2023 (Permalink)

Fire damaged love seat and drywall.

A fire in your home is a scary thought but it also a possibility for anyone. Fires spread quickly and leave only a few minutes for families to escape. Families should have a safety plan in place and practice it to be sure everyone in the home knows what to do in case of a fire.

The National Fire Protection Association gives the following tips in creating an escape plan:

• Pull together everyone in your household and make a plan. Walk through your home and inspect all possible exits and escape routes.  Households with children should consider drawing a floor plan of your home, marking two ways out of each room, including windows and doors. Also, mark the location of each smoke alarm.
• A closed door may slow the spread of smoke, heat and fire. Install smoke alarms in every sleeping room, outside each sleeping area and on every level of the home. 
• When you walk through your plan, check to make sure the escape routes are clear and doors and windows can be opened easily.
• Choose an outside meeting place a safe distance in front of your home where everyone can meet after they've escaped. 
• Go outside to see if your street number is clearly visible from the road. If not, paint it on the curb or install house numbers to ensure that responding emergency personnel can find your home.
• If there are infants, older adults, or family members with mobility limitations, make sure that someone is assigned to assist them in the fire drill and in the event of an emergency. Assign a backup person too, in case the designee is not home during the emergency
• If windows or doors in your home have security bars, make sure that the bars have emergency release devices inside so that they can be opened immediately in an emergency. Emergency release devices won't compromise your security - but they will increase your chances of safely escaping a home fire.
• Tell guests or visitors to your home about your family's fire escape plan. When staying overnight at other people's homes, ask about their escape plan. If they don't have a plan in place, offer to help them make one. This is especially important when children are permitted to attend "sleepovers" at friends' homes.
• Once you're out, stay out! Under no circumstances should you ever go back into a burning building. If someone is missing, inform the fire department dispatcher when you call. Firefighters have the skills and equipment to perform rescues.

Your first line of notification is the fire alarms, practice regular maintenance on smoke detectors. Review your plan often and make changes as needed. 

Plumbing failure at a local business

11/15/2023 (Permalink)

Standing water in a local business owners office

The Centennial Hills SERVPRO Team enjoys getting out to local businesses and residential communities to introduce the Emergency Response Plan in the event of a major loss. This plan gives the tool they need to get things back to normal when experiencing a Water, Fire, and Mold loss. 

By developing a SERVPRO Emergency Ready Profile for your business, you minimize daily life and business interruption by having an immediate plan of action. Knowing what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business. 

 1. No cost assessment of your business or residence. 

 2. Takes very little time to complete and gives critical information needed in the event of an Emergency.

 3. A guide to help you safely get back into your Establishment.

 4. Establishes SERVPRO of Centennial Hills Professional as your disaster mitigation and restoration provider.

 5. Establishes a line of command for your business on who authorizes the work to begin.

 6. Provides facility engineering details of where shut off valves and electrical shut offs are.

Having a Emergency Ready plan in place empowers you to have complete control during a chaotic moment and the best SERVPRO team at your fingertips. 

The Team

11/15/2023 (Permalink)

Production team preparing the area for demolition.

Generally we spend as much time with our co-workers as we do with our families. At SERVPRO of Centennial Hills we are one big family and we treat each client as family as well. 

Kevin, our franchise owner, is not only highly trained in restoration and mitigation with multiple certifications but also has over 20 years experience working with insurance companies.

Tristan is our dedicated Production Manager. As an IICRC Certified Water Technician he leads his crew with confidence to get the job done right.

Austin is one of our dedicated Crew Chief. As an IICRC Certified Water Restoration Technician he leads the crew with confidence and knowledge.

Jon is a dedicated member of our team and IICRC certified WRT/ASD brings much knowledge to the table and vigorous work ethic to getting the job done right.

Petr,  our production technician, brings a variety of skills and experience to the table. He is  a vital members of the team.

Jessica is our office & HR Administrator, with her 8 plus years of insurance experience she is able to affectively handle communications with the insurance adjusters and the clients.

Our family is here for your family!

SERVPRO of Centennial Hills team members are available for your needs 24 hours a day, 7 days a week.

At the Ready 24/7!

11/15/2023 (Permalink)

Contents manipulation!

SERVPRO of Centennial Hills team is ready at all hours of the day, and offers all of our services whenever they are needed. 

Businesses across the nation are beginning to open and are truly seeing the impact that the past few months have had on their employees mentally, physically, and spiritually. Management across the board is struggling to motivate and keep their employees calm during times of unrest and uneasiness. A key thing that businesses can do to ensure a level of trust and comfort within the workplace is to schedule regular cleaning and sanitization visits to their office space. This gives employees and those at higher risk a sense of comfort and shows that upper management doesn’t just care about numbers and hard statistics but rather the safety and care of their employees.

SERVPRO of Centennial Hills Las Vegas provides routine cleaning, sanitization, and disinfection services to businesses around the region. We have the technical skills as well as the proper cleaning procedures, tools, and compounds needed to ensure your safety and the cleanliness of the office.

If you have any cleaning, sanitizing, or disinfecting needs give SERVPRO of Centennial Hills a call at 702-947-0947. 

Toilet seal leak

11/15/2023 (Permalink)

Water damage to wood subfloor from a toilet seal leak.

The Centennial Hills SERVPRO Team standing by to help residential and businesses in time of need. The Emergency Response Plan is a great plan to have in the event of a major loss. This plan gives customers the tool they need to get things back to normal when experiencing a Water, Fire, and Mold loss. 

By developing a SERVPRO Emergency Ready Profile for your business or home you have the advantage of having an immediate plan of action. Knowing what to expect in advance is the key to timely mitigation and can help minimize how water damage can affect your home or business. 

 1. No cost assessment of your business/residence.

 2. Takes very little time to complete and gives critical information needed in the event of an Emergency.

 3. A guide to help you safely get back into your Establishment.

 4. Establishes SERVPRO of Centennial Hills Professional as your disaster mitigation and restoration provider.

 5. Establishes a line of command for your business on who authorizes the work to begin.

 6. Provides facility engineering details of where shut off valves and electrical shut offs are.

Having a Emergency Ready plan in place empowers you to have complete control during a chaotic moment and the best SERVPRO team at your finger tips. 

House Fire

11/15/2023 (Permalink)

Fire and soot damage on drywall.

A house fire can literally put you and your family on the street. Every household or business should have some sort of fire plan, if not give SERVPRO of Centennial Hills a call and enroll your property with SERVPRO’s Emergency Ready Plan. It’s free enrollment.  

Safety considerations aside, having your home ravaged by flames, firefighters dousing it in water and chemicals to stop the spread of the fire, and then possibly being displaced is an experience like no other. Even though well-meaning friends and family can be of incredible support, it is vital that you reach out to the experts when considering your next steps in recovering your home from a fire.
 
If your Las Vegas home experiences a fire you can do well by calling our SERVPRO team as soon as the emergency is under control. Our team is in place and ready to take action 24/7 as we recognize that disaster can strike at any time. With our thorough training process, our team can arrive and assess the areas of immediate need and identify what needs to get done in order to prevent further damages. Even more important, our team's expertise can be of great assistance as you contact your insurance and file a claim.
 
Most homeowners seek to file a claim as soon as a disaster happens. SERVPRO suggests to immediately contact your insurer to dispatch an adjuster to evaluate the fire damage. We work with many insurance agencies to coordinate a comprehensive cleanup and restoration service. Your adjuster provides a budget after documenting the damage to the structure and your contents. We also take photos and use the Xactimate computer program to itemize the equipment used and the work performed, all within the budget.

The faster we can begin, the less secondary damage will occur. We understand the scope of a significant fire damaging event, and we strive to reduce your stress, and eventually make you feel "Like it never even happened."

Reaching out to SERVPRO of Centennial Hills of Las Vegas at 702-947-0947 is not only convenient, but a smart decision to protect your home and finances.

Winter storms preparedness

11/15/2023 (Permalink)

Preparing your home for the winter is a constant if you are expecting snow and rain.

When you think of Las Vegas you think of blistering hot summer days, after all Las Vegas is among the 10 hottest cities. If you are new to Las Vegas then freezing pipes may be at the bottom of the list when it comes to your concerns as a homeowner but during the winter months temperatures can drop to the low 30's.

It is important to take the necessary measures to prevent pipes from freezing during the frigid temperatures. Burst pipes can result in property destruction, health hazards and even financial burden. 

We hope you find the following tips helpful in caring for your pipes during the winter months.

*Ensure your pipes are well insulated. Pay special attention to outside water piping.

*Apply heat tape to your outside water pipes. Wrapping pipes with heat tape can help slow the freezing process down.

*Keep your thermostat on when traveling out of town. Avoid setting the thermostat below 55 degrees when leaving.

*Leave a tiny trickle of water running from the faucets. While we do not recommend to waist water, a small steady stream is a proven strategy.

Making preventive pipe maintenance a priority is always best practice.

Lightning

11/15/2023 (Permalink)

Lightning can be catastrophic to a business or home.

The Las Vegas skies are no stranger to the amazing light shows that a lightning storm can bring. We found some crazy facts about lightning that we would like to share.

*Lightning can create heat three times hotter than the surface of the sun. Although lightning it self has no temperature.

* Lightning can strike the same place more than once. The Empire State Building is reportedly struck about 23 times a year.

* A single lightning bolt can strike more than one place at the same time.

* Lightning bolts are actually very thin measuring between one and seven inches in diameter.

*Lightning channels have been reported to measure as long as 90 miles.

*Florida experiences more lightning than any other state in the U.S., while Venezuela has more than anywhere on earth.

*Thunder can not exist without lightning.

*A single lightning bolt can have up to a billion volts of electricity.

* more than one billion lightning strikes hit earth each year.

Lightning shows can be beautiful to see in the night sky but can also be dangerous. Lightning is reportedly responsible for an estimated 24,000 deaths worldwide each year. Stay safe!

We can get it done!

11/15/2023 (Permalink)

Cleanup of debris from auto accident.

SERVPRO of Centennial Hills in Las Vegas offers professional preventative services to ensure your property is maintained to the highest standards in order to prevent excessive water, fire and/or mold damages. We make sure our company vehicles are always stocked and ready to go with all the tools needed for any loss so that we may arrive to the customer’s property in a timely fashion as well as getting the job done swiftly yet efficiently.

Services offered though SERVPRO of Centennial Hills include:

• Water extraction
• Carpet shampooing
• Air deodorizations
• Carpet removal
• Tile removal
• Wood floor removal
• Drywall removal
• Mold spray and removal
• Sponging soot off walls

Just to name a few. Now, in case you’re wondering what our step-by-step process is for a typical water loss here’s a quick rundown. SERVPRO of Centennial Hills will show to he the property to greet the customer and shut the water off, if not done so already. Next we will extract any standing water in affected areas. Afterwards we will test the moisture contained within walls as well as underneath carpet, tile and wood flooring to examine how far the water migrated to. While one technician gets moisture readings another will usually be getting measurements of all affected rooms in order to complete a sketch of the loss source. Once we get the OK to begin demolition, we will proceed to cut and remove any affected materials (I.e. drywall, carpet, tile, wood floor, etc). Lastly, we will place air movers and dehumidifiers to both suck the moisture out of the air and to create intense air movement for drying.

On top of the usual losses we also offer a COVID-19 preventative spray which ensures disinfection of any lingering coronavirus in an affected area. With our 100% guaranteed safe antimicrobial spray SERVPROXIDE. There are a lot of water restoration companies out there but SERVPRO of Centennial Hills in Las Vegas is the one that gets the job done correctly and efficiently because the SERVPRO way is to make it “Like it never even happened.”

When plumbing fails

11/15/2023 (Permalink)

Deterioration of wood subfloor from failed toilet seal.

Here at SERVPRO of Centennial Hills, we’ve seen it all and we’ve done it all. We got a call from a customer whose toilet had been leaking from the toilet seal and crept into her carpet. SERVPRO was immediately dispatched to the customer’s home. Upon arrival we noticed there was carpet in the bathroom as well as a significant majority of the house that was affected (Typically bathrooms nowadays will usually have tile, vinyl or hardwood flooring instead of carpet). We noticed the toilet was loose with little to no caulking around the base. 

Once the source of loss has been identified, it’s time to get to work! SERVPRO of Centennial Hills fired up the truck mount and began extracting any standing water or water that seeped into the carpet. Next we begin removing the carpet, carpet pad and tack strip. Once all flooring is out, we removed the toilet and noticed an old and damaged wax ring. The next course of action was to immediately replace the wax ring, set the toilet back into place, hook up the water supply line and put a fresh bead of caulking all around the base of the toilet the seal it. 

This loss ended up as a Category 3 due to contaminated water that had been in contact with hazardous waste instead of a fresh water source such as the toilet supply line itself. This just goes to show that the smallest, everyday details most people miss on a daily basis can end up costing the most amount of damage. With our expert team, we were able to remove contaminated materials from the customer’s home, treat the home with SERVPROXIDE for any possibly mold growth, save the subfloor and give the custom peace of mind. 

Action After Disaster

11/14/2023 (Permalink)

Fire in a residential home.

A house fire can literally put you and your family on the street. Every household or business should have some sort of fire plan, if not give SERVPRO of Centennial Hills a call and enroll your property with SERVPRO’s Emergency Ready Plan. It’s free enrollment.  

Safety considerations aside, having your home ravaged by flames, firefighters dousing it in water and chemicals to stop the spread of the fire, and your personal items being destroyed is an experience like no other. Even though well-meaning friends and family can be of incredible support, it is vital that you reach out to the experts when considering your next steps in recovering your home from a fire.
 
If your Las Vegas home experiences a fire you can do well by calling our SERVPRO team as soon as the emergency is under control. Our team is in place and ready to take action 24/7 as we recognize that disaster can strike at any time. With our thorough training process, our team can arrive and assess the areas of immediate need and identify what needs to get done in order to prevent further damages. Even more important, our team's expertise can be of great assistance as you contact your insurance and file a claim.
 
Most homeowners seek to file a claim as soon as a disaster happens. SERVPRO suggests to immediately contact your insurer to dispatch an adjuster to evaluate the fire damage. We work with many insurance agencies to coordinate a comprehensive cleanup and restoration service. 

The faster we can begin, the less secondary damage will occur. We understand the scope of a significant fire damaging event, and we strive to reduce your stress, and eventually make you feel "Like it never even happened."

Reaching out to SERVPRO of Centennial Hills of Las Vegas at 702-947-0947 is not only convenient, but a smart decision to protect your home and finances.

Have a Safety Plan

11/14/2023 (Permalink)

Having a plan in place can keep you and your family safe.

A fire in your home is a scary thought but it also a possibility for anyone. Fires spread quickly and leave only a few minutes for families to escape. Families should have a safety plan in place and practice it to be sure everyone in the home knows what to do in case of a fire.

The National Fire Protection Association gives the following tips in creating an escape plan:

• Pull together everyone in your household and make a plan. Walk through your home and inspect all possible exits and escape routes.  Households with children should consider drawing a floor plan of your home, marking two ways out of each room, including windows and doors. Also, mark the location of each smoke alarm.
• A closed door may slow the spread of smoke, heat and fire. Install smoke alarms in every sleeping room, outside each sleeping area and on every level of the home. 
• When you walk through your plan, check to make sure the escape routes are clear and doors and windows can be opened easily.
• Choose an outside meeting place a safe distance in front of your home where everyone can meet after they've escaped. 
• Go outside to see if your street number is clearly visible from the road. If not, paint it on the curb or install house numbers to ensure that responding emergency personnel can find your home.
• If there are infants, older adults, or family members with mobility limitations, make sure that someone is assigned to assist them in the fire drill and in the event of an emergency. Assign a backup person too, in case the designee is not home during the emergency
• If windows or doors in your home have security bars, make sure that the bars have emergency release devices inside so that they can be opened immediately in an emergency. Emergency release devices won't compromise your security - but they will increase your chances of safely escaping a home fire.
• Tell guests or visitors to your home about your family's fire escape plan. When staying overnight at other people's homes, ask about their escape plan. If they don't have a plan in place, offer to help them make one. This is especially important when children are permitted to attend "sleepovers" at friends' homes.
• Once you're out, stay out! Under no circumstances should you ever go back into a burning building. If someone is missing, inform the fire department dispatcher when you call. Firefighters have the skills and equipment to perform rescues.

Your first line of notification is the fire alarms, practice regular maintenance on smoke detectors. Review your plan often and make changes as needed. 

Work Place Cleanliness

11/14/2023 (Permalink)

It's a all hands effort to prevent Communal viral outbreaks!

It is flu season, and all of us must remain vigilant and seek options to help prevent Communal viral outbreaks. Business owners have the added stress and financial difficulties when it comes to keeping their business operational while protecting employees and patrons.

SERVPRO of Centennial Hills is proud to be available to our local business owners for specialty cleaning services during this global pandemic. SERVPRO of Centennial Hills highly trained staff adheres to the highest cleaning and sanitation standards set forth by the Centers for Disease Control and Prevention. 

The CDC encourages regular cleaning of high touch surfaces such as counter tops, doorknobs, light switches, bathroom fixtures, toilets, keyboards, phones, etc. Additional spaces for commercial facilities include:

• Kitchen/Food Areas 
• Bathrooms 
• Schools/Classrooms 
• Offices 
• Retail Spaces 
• Water Fountains 
• Shelving/Racks 
• Sales Counters 
• Carpets and Rugs 
• Stair Handrails 
• Elevator Cars 
• Playground Equipment 
• Fitness Equipment 

SERVPRO of Centennial Hills follows CDC recommendations for using a hospital-grade disinfectant. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims.

SERVPRO of Centennial Hills is here for your deep cleaning and disinfecting needs. Call today to speak to our experts about protecting your business.

Business Cleanliness

11/14/2023 (Permalink)

SERVPRO providing additional cleaning and disinfecting for local businesses.

SERVPRO of Centennial Hills understands how important it is to ensure employees and patrons are safe while working and dining out. It is our mission to ready ourselves with the latest technology to provide a quality disinfecting service.  

No matter who, what, when and where viral pathogens can affect anyone’s life. During these unprecedented times SERVPRO of Centennial Hills has experienced many disinfecting jobs to the highest standards of safety. It all starts with informing the client the type of disinfectant we are using ensuring that they have complete awareness of what we are using to disinfect. Next, we ensure that our team has the personal protective gear needed for their protection. Finally, we ensure client confidentiality if needed.

Give our team a call if your business or residence is in need of a Emergency disinfecting service ready 24 hours a day, 7 days a week.

Heavy rain storm destroys garage ceiling!!

1/6/2023 (Permalink)

Damaged ceiling drywall from a rain storm.

In the Las Vegas Valley we don’t see a whole lot of The wet stuff falling from the skies! With an average rainfall per year of 4.2 inches we receive less than almost any other location in the Country. As excited as we get when we do get showers, it can tragically wreak havoc on our roads and very dry property.  This is no exception to house roofs in the valley. A heavy downpour in a short period of time can end in near catastrophic water damage inside your home.  At SERVPRO of Centennial Hills we have 24 hours emergency service crews available to respond to any size flood damage whether it be a roof leak or broken pipe. SERVPRO of Centennial Hills will be there to assist you with our fast and always friendly Technicians with the knowledge to handle any situation you may face.  We are standing by 24hrs a day 7days a week. 702-947-0947. 

The Guaranteed Win!

1/6/2023 (Permalink)

SERVPRO of Centennial Hills is a guaranteed WIN!!

Many see Las Vegas as the Entertainment Capital of the world and a place of great opportunity.  People of all ages share this space, bringing new ways of thinking and general gentrification to the region that continues to evolve and shape the landscape of businesses, shops, novelty locations, and industries. You can find that you can begin this journey in Las Vegas no matter what you hope to achieve. SERVPRO of Centennial Hills takes great pride in their city even if it takes stopping a toilet flood or graffiti removal.  We take each job serious to help keep our city beautiful and most importantly businesses and residential properties. If you are experiencing a tough situation with a loss give us call so we can be your ally in resolving the loss. Do not gamble using a different restoration company when a loss occurs in your business, SERVPRO is a sure win when it comes to getting things back to Like it never even happened. 

Toilet seal failure.

1/6/2023 (Permalink)

Toilet seal failure causing Black water sewage intrusion affecting carpet and other materials.

Here at SERVPRO of Centennial Hills, we’ve seen it all and we’ve done it all. We got a call from a customer whose toilet had been leaking from the toilet seal and crept into her carpet. SERVPRO was immediately dispatched to the customer’s home. Upon arrival we noticed there was carpet in the bathroom as well as a significant majority of the house that was affected (Typically bathrooms nowadays will usually have tile, vinyl or hardwood flooring instead of carpet). We noticed the toilet was loose with little to no caulking around the base. 

Once the source of loss has been identified, it’s time to get to work! SERVPRO of Centennial Hills fired up the truck mount and began extracting any standing water or water that seeped into the carpet. Next we begin removing the carpet, carpet pad and tack strip. Once all flooring is out, we removed the toilet and noticed an old and damaged wax ring. The next course of action was to immediately treat the wood subfloor and replace the wax ring, set the toilet back into place, hook up the water supply line and put a fresh bead of caulking all around the base of the toilet to seal it. 

This loss ended up as a Category 3 due to contaminated water that had been in contact with hazardous waste instead of a fresh water source such as the toilet supply line itself. This just goes to show that the smallest, everyday details most people miss on a daily basis can end up costing the most amount of damage. With our expert team, we were able to remove contaminated materials from the customer’s home, treat the home with SERVPROXIDE for any possibly mold growth, save the subfloor and give the custom peace of mind. 

Water extraction process

1/6/2023 (Permalink)

Working vigorously to extract water from carpet in order to limit further water exposure to materials.

Water losses are the most common form of damage found in homes and can be caused by a numerous variety of ways such as a damaged or non-sealed pipe, toilet overflow, cracks in the shower/tub, a leaking kitchen sink, etc. If someone experiences any of these types of water damages, look no further than SERVPRO of Centennial Hills.

SERVPRO of Centennial Hills will come out the same day, shut the water off, if necessary, and begin extracting standing water on property in order to limit the extent of damages. Using our high powered truck mount extractor we can suck up standing water in a matter of minutes, but it doesn’t stop there. 

Once all visible water has been extracted, we start looking for the “not so visible” details like moisture trapped inside of drywall and wooden studs with our penetrating meter. This allows us to get precise readings on the amount of water that was absorbed in the walls and structure of the property. Next we see how high up the walls the water migrated to in order to determine how high and how much of drywall needs to be removed for the drying process to begin. After all saturated materials have been removed, equipment is placed, such as air movers and dehumidifiers, to take moisture out of the air while releasing warm air with movement to ensure the maximum amount of drying is taking place.

The last step is having SERVPRO come back out to the property to conduct daily monitoring of the equipment to ensure everything that needs to be dry is dry and taken care of until we no longer need the equipment on property.

Unforeseen damages on your property.

11/17/2022 (Permalink)

Encapsulation of studs

Often times business owners get busy and unintentionally overlook areas of their businesses that don’t get used very often then unforeseen damages start to show their ugly faces. 

This picture shows the mold remediation process of badly damaged studs that were treated with antimicrobial and encapsulated. The constant leaking water gave life to little microorganisms “MOLD” that eventually flourished and started the decaying process of their drywall.

If you suspect a water leak or mold give SERVPRO of Centennial Hills Las Vegas a call so we can help get those undesirable spaces looking top notch and free from stagnant water and mold. We have highly trained professionals that we can deploy to your business to seek out where the leaks are coming from and give you the knowledge to help prevent further plumbing leaks and what to look for. 

SERVPRO of Centennial Hills standing by for the call 24hrs a day, 7 days a week. 702-947-0947. Let us be that favorite tool in your back pocket. 

Cleanliness is next to Godliness!

11/17/2022 (Permalink)

Disinfecting office area and touch points.

SERVPRO of Centennial Hills is proud to be available to our local business owners for specialty cleaning services during this global pandemic. SERVPRO of Centennial Hills highly trained staff adheres to the highest cleaning and sanitation standards set forth by the Centers for Disease Control and Prevention.

Communal viral outbreaks like RSV, FLU and COVID 19 can be reduced by simply washing hands. Please read some of our tips and pointers…

The CDC encourages regular cleaning of high touch surfaces such as counter tops, doorknobs, light switches, bathroom fixtures, toilets, keyboards, phones, etc. Additional spaces for commercial facilities include:

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving/Racks
• Sales Counters
• Carpets and Rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment

SERVPRO of Centennial Hills follows CDC recommendations for using a hospital-grade disinfectant.Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims.

SERVPRO of Centennial Hills is here for your deep cleaning and disinfecting needs. Call today to speak to our experts about protecting your business.

Residential fire protection.

11/17/2022 (Permalink)

Front of structure board up after structure fire.

A house fire can literally put you and your family on the street. Every household or business should have some sort of fire plan, if not give SERVPRO of Centennial Hills a call and enroll your property with SERVPRO’s Emergency Ready Plan. It’s free enrollment.  

Safety considerations aside, having your home ravaged by flames, firefighters dousing it in water and chemicals to stop the spread of the fire, and then possibly being displaced is an experience like no other. Even though well-meaning friends and family can be of incredible support, it is vital that you reach out to the experts when considering your next steps in recovering your home from a fire.
 
If your Las Vegas home experiences a fire you can do well by calling our SERVPRO team as soon as the emergency is under control. Our team is in place and ready to take action 24/7 as we recognize that disaster can strike at any time. With our thorough training process, our team can arrive and assess the areas of immediate need and identify what needs to get done in order to prevent further damages. Even more important, our team's expertise can be of great assistance as you contact your insurance and file a claim.
 
Most homeowners seek to file a claim as soon as a disaster happens. SERVPRO suggests to immediately contact your insurer to dispatch an adjuster to evaluate the fire damage. We work with many insurance agencies to coordinate a comprehensive cleanup and restoration service. Your adjuster provides a budget after documenting the damage to the structure and your contents. We also take photos and use the Xactimate computer program to itemize the equipment used and the work performed, all within the budget.

The faster we can begin, the less secondary damage will occur. We understand the scope of a significant fire damaging event, and we strive to reduce your stress, and eventually make you feel "Like it never even happened."

Reaching out to SERVPRO of Centennial Hills of Las Vegas at 702-947-0947 is not only convenient, but a smart decision to protect your home and finances.

Disinfecting

11/16/2022 (Permalink)

Disinfecting wipe down of counter top and other touch points to help prevent cross contamination.

It is flu season, and all of us must remain vigilant and seek options to help prevent Communal viral outbreaks. Business owners have the added stress and financial difficulties when it comes to keeping their business operational while protecting employees and patrons.

SERVPRO of Centennial Hills is proud to be available to our local business owners for specialty cleaning services during this global pandemic. SERVPRO of Centennial Hills highly trained staff adheres to the highest cleaning and sanitation standards set forth by the Centers for Disease Control and Prevention. 

The CDC encourages regular cleaning of high touch surfaces such as counter tops, doorknobs, light switches, bathroom fixtures, toilets, keyboards, phones, etc. Additional spaces for commercial facilities include:

• Kitchen/Food Areas 
• Bathrooms 
• Schools/Classrooms 
• Offices 
• Retail Spaces 
• Water Fountains 
• Shelving/Racks 
• Sales Counters 
• Carpets and Rugs 
• Stair Handrails 
• Elevator Cars 
• Playground Equipment 
• Fitness Equipment 

SERVPRO of Centennial Hills follows CDC recommendations for using a hospital-grade disinfectant. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims.

SERVPRO of Centennial Hills is here for your deep cleaning and disinfecting needs. Call today to speak to our experts about protecting your business.

Certified: SERVPRO cleaned

11/16/2022 (Permalink)

Office furniture disinfecting

Certified: SERVPRO Cleaned

SERVPRO of Centennial Hills understands how important it is to ensure employees and patrons are safe while working and dining out. It is our mission to ready ourselves with the latest technology to provide a quality disinfecting service.  

No matter who, what, when and where viral pathogens can affect anyone’s life. During these unprecedented times SERVPRO of Centennial Hills has experienced many disinfecting jobs to the highest standards of safety. It all starts with informing the client the type of disinfectant we are using ensuring that they have complete awareness of what we are using to disinfect. Next, we ensure that our team has the personal protective gear needed for their protection. Finally, we ensure client confidentiality if needed.

Give our team a call if your business or residence is in need of a Emergency disinfecting service ready 24 hours a day, 7 days a week.

Flood Zones

11/16/2022 (Permalink)

Home located in a flood zone. water and mud filled this home during a flood following heavy rains.

Flood damage can be devastating for homeowners and restoring normality after water damage is no easy task. Las Vegas residents have seen the massive flooding in the valley, cars being swept away, and rescue mission from first responders but what we don't always see is the damage done to the homes after the flood. SERVPRO of Centennial Hills has some tips for those that live in known flood zones or even for those who want be proactive in safeguarding their property.

• During stormy weather conditions, lock all doors and windows
• Place sandbags around door and window openings: keep sandbags in your garage or storage to be prepared for these occasions
• Collect other emergency materials like buckets, plywood, waterproof plastic sheeting, duct tape, and shovels
• Listen out for flood alerts in your area
• Run through an emergency procedure with your family – plan what you will do and where you will go if a flood hits
• Ensure everyone in the house knows how to shut off utilities in an emergency
• Store your important documents and valuable items in a secure, high location – like a secure water-tight safe stored on top of a wardrobe, or in the highest point of your house
• Install flood-proof doors in your home (or at least the outside doors) to prevent all possible water from entering the property.

We hope these tips have helped you prepare for future floods, whether you reside in Vegas or elsewhere. Remember to keep safe and seek shelter on high ground as soon as possible during flooding.

Rain storm damage!

11/16/2022 (Permalink)

Finding a water puddle in a ceiling.

Las Vegas can go 100+ days with no rain, but we are no stranger to heavy rainstorms in the valley. We often see news reports about flash flooding and traffic accidents but we do not always hear about the damages it causes to homes here in Las Vegas. The most common issue SERVPRO of Centennial Hills comes across during or even after a rain storm is a roof leak. Normal wear and tear on a roof can lead to a leak during a storm. Heavy winds can also cause damage to the roof then result in a leak. Water travels through the damaged area and begins to pool on a flat surface. As the amount of water increases and time passes by the materials begin to weaken. You can see in this photos the discoloration caused by the water pooling. You can also see the water has saturated the drywall causing a bubble to form in the paint. You then risk the potential growth of mold and mildew. It is important to have trained professionals like SERVPRO of Centennial Hills arrive on site as soon as possible to remove the damaged materials and begin the process of drying the structure to eliminate further damage.

Family Safety Plan

11/16/2022 (Permalink)

All Families should have a safety plan and review the plan together often.

A fire in your home is a scary thought but it also a possibility for anyone. Fires spread quickly and leave only a few minutes for families to escape. Families should have a safety plan in place and practice it to be sure everyone in the home knows what to do in case of a fire.

The National Fire Protection Association gives the following tips in creating an escape plan:

• Pull together everyone in your household and make a plan. Walk through your home and inspect all possible exits and escape routes.  Households with children should consider drawing a floor plan of your home, marking two ways out of each room, including windows and doors. Also, mark the location of each smoke alarm.
• A closed door may slow the spread of smoke, heat and fire. Install smoke alarms in every sleeping room, outside each sleeping area and on every level of the home. 
• When you walk through your plan, check to make sure the escape routes are clear and doors and windows can be opened easily.
• Choose an outside meeting place a safe distance in front of your home where everyone can meet after they've escaped. 
• Go outside to see if your street number is clearly visible from the road. If not, paint it on the curb or install house numbers to ensure that responding emergency personnel can find your home.
• If there are infants, older adults, or family members with mobility limitations, make sure that someone is assigned to assist them in the fire drill and in the event of an emergency. Assign a backup person too, in case the designee is not home during the emergency
• If windows or doors in your home have security bars, make sure that the bars have emergency release devices inside so that they can be opened immediately in an emergency. Emergency release devices won't compromise your security - but they will increase your chances of safely escaping a home fire.
• Tell guests or visitors to your home about your family's fire escape plan. When staying overnight at other people's homes, ask about their escape plan. If they don't have a plan in place, offer to help them make one. This is especially important when children are permitted to attend "sleepovers" at friends' homes.
• Once you're out, stay out! Under no circumstances should you ever go back into a burning building. If someone is missing, inform the fire department dispatcher when you call. Firefighters have the skills and equipment to perform rescues.

Your first line of notification is the fire alarms, practice regular maintenance on smoke detectors. Review your plan often and make changes as needed. 

Business or Residential Emergency Response Plan

11/16/2022 (Permalink)

Drying of materials of a local business.

The Centennial Hills SERVPRO Team enjoys getting out to local businesses and residential communities to introduce the Emergency Response Plan in the event of a major loss. This plan gives the tool they need to get things back to normal when experiencing a Water, Fire, and Mold loss. 

By developing a SERVPRO Emergency Ready Profile for your business, you minimize daily life and business interruption by having an immediate plan of action. Knowing what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business. 

 1. No cost assessment of your business or residence. 

 2. Takes very little time to complete and gives critical information needed in the event of an Emergency.

 3. A guide to help you safely get back into your Establishment.

 4. Establishes SERVPRO of Centennial Hills Professional as your disaster mitigation and restoration provider.

 5. Establishes a line of command for your business on who authorizes the work to begin.

 6. Provides facility engineering details of where shut off valves and electrical shut offs are.

Having a Emergency Ready plan in place empowers you to have complete control during a chaotic moment and the best SERVPRO team at your fingertips. 

A team you can trust!

11/16/2022 (Permalink)

The amazing team of SERVPRO of Centennial Hills

Generally we spend as much time with our co-workers as we do with our families. At SERVPRO of Centennial Hills we are one big family and we treat each client as family as well. 

Kevin, our franchise owner, is not only highly trained in restoration and mitigation with multiple certifications but also has over 20 years experience working with insurance companies.

Tristan is our dedicated Production Manager. As an IICRC Certified Water Technician he leads his crew with confidence to get the job done right.

Austin is one of our dedicated Crew Chief. As an IICRC Certified Water Restoration Technician he leads the crew with confidence and knowledge.

Dyllion,  our production technician, brings a variety of skills and experience to the table. He is  a vital members of the team.

Jessica is our office & HR Administrator, with her 8 plus years of insurance experience she is able to affectively handle communications with the insurance adjusters and the clients.

Our family is here for your family!

SERVPRO of Centennial Hills team members are available for your needs 24 hours a day, 7 days a week.

A team you can trust!

11/16/2022 (Permalink)

The amazing team of SERVPRO of Centennial Hills

Generally we spend as much time with our co-workers as we do with our families. At SERVPRO of Centennial Hills we are one big family and we treat each client as family as well. 

Kevin, our franchise owner, is not only highly trained in restoration and mitigation with multiple certifications but also has over 20 years experience working with insurance companies.

Tristan is our dedicated Production Manager. As an IICRC Certified Water Technician he leads his crew with confidence to get the job done right.

Austin is one of our dedicated Crew Chief. As an IICRC Certified Water Restoration Technician he leads the crew with confidence and knowledge.

Dyllion,  our production technician, brings a variety of skills and experience to the table. He is  a vital members of the team.

Jessica is our office & HR Administrator, with her 8 plus years of insurance experience she is able to affectively handle communications with the insurance adjusters and the clients.

Our family is here for your family!

SERVPRO of Centennial Hills team members are available for your needs 24 hours a day, 7 days a week.

Sewage backup

11/16/2022 (Permalink)

After hours emergency extraction of water sewage plumbing backup.

The Centennial Hills SERVPRO Team standing by to help businesses in time of need. The Emergency Response Plan is a great plan to have in the event of a major loss. This plan gives businesses the tool they need to get things back to normal when experiencing a Water, Fire, and Mold loss. 

By developing a SERVPRO Emergency Ready Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business. 

 1. No cost assessment of your business/residence.

 2. Takes very little time to complete and gives critical information needed in the event of an Emergency.

 3. A guide to help you safely get back into your Establishment.

 4. Establishes SERVPRO of Centennial Hills Professional as your disaster mitigation and restoration provider.

 5. Establishes a line of command for your business on who authorizes the work to begin.

 6. Provides facility engineering details of where shut off valves and electrical shut offs are.

Having a Emergency Ready plan in place empowers you to have complete control during a chaotic moment and the best SERVPRO team at your finger tips. 

Fire damage and deodorization

11/16/2022 (Permalink)

The Hydroxyl Generator and Air movers help with effort to remove odors left behind after a fire.

There are many devastating forms of damage that can happen to your home or business. One of those devastating types of damage is fire; often with a fire comes water damage from the firefighting efforts. Smoke odor is also a persistent issue associated with a fire damage, along with heavy amounts of soot that need to be removed. 

If you have a fire in your home or business, the most important thing in this type of loss is your health and safety. No one should ever enter the home unless the local fire officials have given approval.

SERVPRO of Centennial Hills Las Vegas is available 24/7 to help restore your property after a loss. We have the experience and knowledge to restore your property by:

*Treating soot staining.

*Working quickly to dry the damp areas affected by water and help prevent the growth of mold or mildew.

*Removing heavy amounts of water to help avoid rust and corrosion.

*Using specialty equipment to improve the air quality and remove the odors.

And so much more. Our team of trusted professionals will explain the process as we work so you fully understand what will be done.

Contact SERVPRO of Centennial Hills with any questions regarding fire clean up and deodorization. 

702-947-0947

Freezing conditions

11/16/2022 (Permalink)

Backyard shed plumbing system cracked from water being frozen.

When you think of Las Vegas you think of blistering hot summer days, after all Las Vegas is among the 10 hottest cities.
  If you are new to Las Vegas then freezing pipes may be at the bottom of the list when it comes to your concerns as a homeowner but during the winter months temperatures can drop to the low 30's. 

It is important to take the necessary measures to prevent pipes from freezing during the frigid temperatures. Burst pipes can result in property destruction, health hazards and even financial burden. 

We hope you find the following tips helpful in caring for your pipes during the winter months.

*Ensure your pipes are well insulated. Pay special attention to outside water piping.

*Apply heat tape to your outside water pipes. Wrapping pipes with heat tape can help slow the freezing process down.

*Keep your thermostat on when traveling out of town. Avoid setting the thermostat below 55 degrees when leaving.

*Leave a tiny trickle of water running from the faucets. While we do not recommend to waist water, a small steady stream is a proven strategy.

Remember: The water that is inside your outside plumbing systems can possibly freeze thus causing the frozen water to expand making the pipe crack. Making preventive pipe maintenance a priority is always best practice.

Mother Nature does what she does.

11/16/2022 (Permalink)

Flooded bedroom from flash flood

Natural Flood damage can be devastating for homeowners and restoring normality after water damage is no easy task. If your home or business is located in a flood zone have SERVPRO of Centennial Hills on your list of go to professional help. Las Vegas and Pahrump residents have seen the massive flooding in the valley, cars being swept away, and rescue mission from first responders but what we don't always see is the damage done to the homes after the flood. SERVPRO of Centennial Hills has some tips for those that live in known flood zones or even for those who want be proactive in safeguarding their property.

• During stormy weather conditions, lock all doors and windows
• Place sandbags around door and window openings: keep sandbags in your garage or storage to be prepared for these occasions
• Collect other emergency materials like buckets, plywood, waterproof plastic sheeting, duct tape, and shovels
• Listen out for flood alerts in your area
• Run through an emergency procedure with your family – plan what you will do and where you will go if a flood hits
• Ensure everyone in the house knows how to shut off utilities in an emergency
• Store your important documents and valuable items in a secure, high location – like a secure water-tight safe stored on top of a wardrobe, or in the highest point of your house
• Install flood-proof doors in your home (or at least the outside doors) to prevent all possible water from entering the property.

We hope these tips have helped you prepare for future floods, whether you reside in Las Vegas, Pahrump or elsewhere. Remember to keep safe and seek shelter on high ground as soon as possible during flooding.

Toilet back up after hours

11/16/2022 (Permalink)

Ready to serve 24/7

SERVPRO of Centennial Hills is ready at all hours of the day, and offers all of our services whenever they are needed. 

Businesses across the nation are beginning to open and are truly seeing the impact that the past few months have had on their employees mentally, physically, and spiritually. Management across the board is struggling to motivate and keep their employees calm during times of unrest and uneasiness. A key thing that businesses can do to ensure a level of trust and comfort within the workplace is to schedule regular cleaning and sanitization visits to their office space. This gives employees and those at higher risk a sense of comfort and shows that upper management doesn’t just care about numbers and hard statistics but rather the safety and care of their employees.

SERVPRO of Centennial Hills Las Vegas provides routine cleaning, sanitization, and disinfection services to businesses around the region. We have the technical skills as well as the proper cleaning procedures, tools, and compounds needed to ensure your safety and the cleanliness of the office. Our friendly staff is standing by for your needs. 

If you have any cleaning, sanitizing, or disinfecting needs give SERVPRO of Centennial Hills a call at 702-947-0947. 

Vegas Strong

11/16/2022 (Permalink)

SERVPRO Centennial Hills supporting our community

SERVPRO of Centennial Hills in Las Vegas offers professional preventative services to ensure your property is maintained to the highest standards in order to prevent excessive water, fire and/or mold damages. We make sure our company vehicles are always stocked and ready to go with all the tools needed for any loss so that we may arrive to the customer’s property in a timely fashion as well as getting the job done swiftly yet efficiently.

Services offered though SERVPRO of Centennial Hills include:

• Water extraction
• Carpet shampooing
• Air deodorizations
• Carpet removal
• Tile removal
• Wood floor removal
• Drywall removal
• Mold spray and removal
• Sponging soot off walls

Just to name a few. Now, in case you’re wondering what our step-by-step process is for a typical water loss here’s a quick rundown. SERVPRO of Centennial Hills will show to he the property to greet the customer and shut the water off, if not done so already. Next we will extract any standing water in affected areas. Afterwards we will test the moisture contained within walls as well as underneath carpet, tile and wood flooring to examine how far the water migrated to. While one technician gets moisture readings another will usually be getting measurements of all affected rooms in order to complete a sketch of the loss source. Once we get the OK to begin demolition, we will proceed to cut and remove any affected materials (I.e. drywall, carpet, tile, wood floor, etc). Lastly, we will place air movers and dehumidifiers to both suck the moisture out of the air and to create intense air movement for drying.

On top of the usual losses we also offer a COVID-19 preventative spray which ensures disinfection of any lingering coronavirus in an affected area. With our 100% guaranteed safe antimicrobial spray SERVPROXIDE. There are a lot of water restoration companies out there but SERVPRO of Centennial Hills in Las Vegas is the one that gets the job done correctly and efficiently because the SERVPRO way is to make it “Like it never even happened.”

Vegas Strong

11/16/2022 (Permalink)

SERVPRO Centennial Hills supporting our community

SERVPRO of Centennial Hills in Las Vegas offers professional preventative services to ensure your property is maintained to the highest standards in order to prevent excessive water, fire and/or mold damages. We make sure our company vehicles are always stocked and ready to go with all the tools needed for any loss so that we may arrive to the customer’s property in a timely fashion as well as getting the job done swiftly yet efficiently.

Services offered though SERVPRO of Centennial Hills include:

• Water extraction
• Carpet shampooing
• Air deodorizations
• Carpet removal
• Tile removal
• Wood floor removal
• Drywall removal
• Mold spray and removal
• Sponging soot off walls

Just to name a few. Now, in case you’re wondering what our step-by-step process is for a typical water loss here’s a quick rundown. SERVPRO of Centennial Hills will show to he the property to greet the customer and shut the water off, if not done so already. Next we will extract any standing water in affected areas. Afterwards we will test the moisture contained within walls as well as underneath carpet, tile and wood flooring to examine how far the water migrated to. While one technician gets moisture readings another will usually be getting measurements of all affected rooms in order to complete a sketch of the loss source. Once we get the OK to begin demolition, we will proceed to cut and remove any affected materials (I.e. drywall, carpet, tile, wood floor, etc). Lastly, we will place air movers and dehumidifiers to both suck the moisture out of the air and to create intense air movement for drying.

On top of the usual losses we also offer a COVID-19 preventative spray which ensures disinfection of any lingering coronavirus in an affected area. With our 100% guaranteed safe antimicrobial spray SERVPROXIDE. There are a lot of water restoration companies out there but SERVPRO of Centennial Hills in Las Vegas is the one that gets the job done correctly and efficiently because the SERVPRO way is to make it “Like it never even happened.”

Homeowners Insurance

11/16/2022 (Permalink)

Understanding the importance of Homeowner's Insurance

A house fire can literally put you and your family on the street. Every household or business should have some sort of fire plan, if not give SERVPRO of Centennial Hills a call and enroll your property with SERVPRO’s Emergency Ready Plan. It’s free enrollment.  

Safety considerations aside, having your home ravaged by flames, firefighters dousing it in water and chemicals to stop the spread of the fire, and then possibly being displaced is an experience like no other. Even though well-meaning friends and family can be of incredible support, it is vital that you reach out to the experts when considering your next steps in recovering your home from a fire.
 
If your Las Vegas home experiences a fire you can do well by calling our SERVPRO team as soon as the emergency is under control. Our team is in place and ready to take action 24/7 as we recognize that disaster can strike at any time. With our thorough training process, our team can arrive and assess the areas of immediate need and identify what needs to get done in order to prevent further damages. Even more important, our team's expertise can be of great assistance as you contact your insurance and file a claim.
 
Most homeowners seek to file a claim as soon as a disaster happens. SERVPRO suggests to immediately contact your insurer to dispatch an adjuster to evaluate the fire damage. We work with many insurance agencies to coordinate a comprehensive cleanup and restoration service. Your adjuster provides a budget after documenting the damage to the structure and your contents. We also take photos and use the Xactimate computer program to itemize the equipment used and the work performed, all within the budget.

The faster we can begin, the less secondary damage will occur. We understand the scope of a significant fire damaging event, and we strive to reduce your stress, and eventually make you feel "Like it never even happened."

Reaching out to SERVPRO of Centennial Hills of Las Vegas at 702-947-0947 is not only convenient, but a smart decision to protect your home and finances.

Prevention is Key

11/16/2022 (Permalink)

Take steps to prevent a fire.

The scientific research behind smoke alarms and how they protect your home is always evolving. The mission behind each organization that participates in this important research is to protect people in their homes and to reduce life and economic loss due to fire.

There are two types of smoke alarms generally used in homes:

*Ionization

*Photoelectric

These two types of smoke alarms sense the presence of smoke differently.

The type of smoke produced by a fire depends on the type of fire, Flaming fires and smoldering fire give off different types of smoke Both alarms detect the smoke from either a smoldering fire or a flaming fire.

• Ionization smoke alarms tend to respond faster to the smoke produced by flaming fires than photoelectric smoke alarms.

• Photoelectric smoke alarms tend to respond faster to the smoke produced by smoldering fires than ionization smoke alarms.

In testing the result of these time differences have been mixed , some test result times are trivial while others are considerable.

No one can say one type is better then the other due to every fire being so different. The USFA recommends that every home and place where people sleep be equipped with either a ionization or photoelectric smoke alarms, or a dual sensor smoke alarms.

Whatever type of alarm you choose remember to conduct regular maintenance and battery testing to ensure the safety of your home.

Water intrusion from A roof leak

10/7/2022 (Permalink)

Using painters tape to help reveal water migration helps the customer witness the problem immediately.

The picture is not that exciting, but a small indicator of where the water migrated to and what materials could possibly be affected in the ceiling. 

This Las Vegas home experienced a huge water loss from a roof leak.  SERVPRO of Centennial Hills was able to extract and dry the water that was coming through, but during our assessment we also discovered other areas of the house with these small ceiling stains which the owner said had been there for years.  SERVPRO strongly recommended to the owner that these are telltale signs of that another roof leak that could happen again if not addressed. The homeowners made preparations and started the process of looking into further repairs to their roof. 

We offer 24 hours emergency services and are ready to tackle any disaster you are experiencing.  Let us help you!!    

Thriving Mold Growth

10/7/2022 (Permalink)

Once mold is discovered, the best practice is to remove affected materials to ensure mold isn’t hiding elsewhere.

Life throws at us many challenges as well as our home's plumbing system. Once again SERVPRO of Centennial Hills received a call about a plumbing burst from a fresh water supply line to a toilet. When we arrived, this seasonal home was in unbelievably bad shape as far as the loss goes. The water had been spraying for quite some time without warning for the homeowner. We were able to stop the water intrusion and start assessing for further damages to the home.

The picture shows excessive amounts of mold growth on the walls, ceiling and trim. The owners have not occupied this residence in four months. Mold growth can get out of hand quick with the right atmospheric temperature and water availability. Mold has the potential to destroy a home structurally and create health effects.

Going forward the best advice we can give is have a trusting friend or family member keep an eye on your seasonal dwelling in order to help prevent this kind of loss.

Mold Discovery

10/7/2022 (Permalink)

Undetected plumbing leak that caused mold.

Often times business owners get busy and unintentionally overlook certain work stations, then unforeseen damages start to show their ugly faces. 

This picture shows badly damaged drywall and mold. The constant leaking water gave life to little microorganisms “MOLD” that eventually flourished and started the decaying process of their drywall.

If you suspect a water leak or mold give SERVPRO of Centennial Hills Las Vegas a call so we can help get those undesirable spaces looking top notch and free from stagnant water and mold. We have highly trained professionals that we can deploy to your business to seek out where the leaks are coming from and give you the knowledge to help prevent further plumbing leaks and what to look for. 

SERVPRO of Centennial Hills standing by for the call 24hrs a day, 7 days a week. 702-947-0947. Let us be that favorite tool in your back pocket. 

Crime scene clean up

10/5/2022 (Permalink)

Crime strikes before Christmas, SERVPRO takes to the scene.

When crime enters your home remember, you are never alone. We understand the damage at hand, and more importantly empathize with our customers. Our ultimate goal at SERVPRO of Centennial Hills is to ensure every customer need is taken care of. The photo shown was taken a week before Christmas, when the night before, a break in occurred. This Las Vegas resident’s home was covered with tear gas residue, and destroyed in an effort to catch the suspect. When we received the call, a team was dispatched immediately to help the victims of this household, and accompanied them with whatever needs they had. By the end of the month cleaning the household day-in and day-out, we restored their home as best we could. 30 canisters of tear gas had entered this home, and every item within the two story household needed to be cleaned/quarantined. In the downstairs kid’s bedroom a fire took place when a tear gas canister was fired through a nearby window, setting flame to their bed sheets. Every wall, ceiling, and floor in the house was scrubbed and mopped until no residue was left. With the hardworking teams at SERVPRO of Centennial Hills, and the technology at our disposal, everything is restorable. LIKE IT NEVER EVEN HAPPENED. 

Standing Water

9/15/2022 (Permalink)

Help! Help! My house is flooded everywhere!” 
SERVPRO of Centennial Hills is here to help!”

Water losses are the most common form of damage found in homes and can be caused by a numerous variety of ways such as a damaged or non-sealed pipe, toilet overflow, cracks in the shower/tub, a leaking kitchen sink, etc. If someone experiences any of these types of water damages, look no further than SERVPRO of Centennial Hills.

SERVPRO of Centennial Hills will come out the same day, shut the water off, if necessary, and begin extracting standing water on property in order to limit the extent of damages. Using our high powered truck mount extractor we can suck up standing water in a matter of minutes, but it doesn’t stop there. 

Once all visible water has been extracted, we start looking for the “not so visible” details like moisture trapped inside of drywall and wooden studs with our penetrating meter. This allows us to get precise readings on the amount of water that was absorbed in the walls and structure of the property. Next we see how high up the walls the water migrated to in order to determine how high and how much of drywall needs to be removed for the drying process to begin. After all saturated materials have been removed, equipment is placed, such as air movers and dehumidifiers, to take moisture out of the air while releasing warm air with movement to ensure the maximum amount of drying is taking place.

The last step is having SERVPRO come back out to the property to conduct daily monitoring of the equipment to ensure everything that needs to be dry is dry and taken care of until we no longer need the equipment on property.

Raining in the Garage!

9/15/2022 (Permalink)

In life we take things for granted for example garages. We come home, park the car in the garage and head right inside the house day in and day out not taking time toglance around the garage. It is very important to take the time to look around all areas of your home including the garage and look for signs of change that do not seem right for example paint discoloration or that familiar term everyone uses “COFFEE STAINING” brownish look on walls and ceiling.If you happen to see this at your residence or commercial properties, the smart thing to do is call us immediately so we can test for moisture and find where the problem is coming from and prevent secondary damage of mold growth.

The picture shows air movers, dehumidifiers and ducting to pump hot dry air to the affected area to help speed up the drying process of materials.

When we arrived, we noticed brown staining on the surface of the ceiling and heavy amounts of moisture as well and once we opened up the ceiling we noticed a plumbing leak and excessive amounts of mold present. Since then the garage was treated for mold and put back "Like it never even happened."

Bio Hazard

7/12/2022 (Permalink)

SERVPRO of Centennial Hills team prepping PPE and cleansers for bio clean up.

COVID-19 preventative

Here at SERVPRO of Centennial Hills we pride ourselves on taking the time to get a service resolved in a professional and timely manner. One of these services includes disinfecting with our own SERVPROXIDE antimicrobial. In the event that a customer calls in with a confirmed COVID-19 case and SERVPRO arrives at the scene, these are the steps to take in order to get the job done...

Step 1: Suit Up

• SERVPRO team members must put on a full body, protective tyvex suit
• Tape the seam between gloves and the suit to prevent exposure
• Wear respiratory and eye protection to avoid possible contamination
• All SERVPRO members MUST be sprayed and disinfected themselves before entering into the property

Step 2: Gear Up

• Grab all necessary equipment needed to accomplish the job

(i.e. SERVPROXIDE, Fogging machine, clean towels, extension chords, etc)

Step 3: Disinfect

• The SERVPRO fogger takes the liquid SERVPROXIDE antimicrobial and disperses it into a very fine mist(fog)
• Allow the fog to settle for 10-15 minutes before wiping high-touch areas

(I.e keyboards, coffee machines, countertops, cabinets, door handles, etc)

Step 4: Clean Up

• Once the affected areas have been disinfected and wiped, all SERVPRO team members will go outside to be sprayed and disinfected once more before removing the full body suit
• After everyone is back in their normal SERVPRO attire, the body suits and gloves are put in biohazard bags to be properly disposed
• The goggles and respirators are put into a trash bag to be taken back to SERVPRO HQ to be properly disinfected and wiped down themselves

These are all the necessary precautions to get a COVID-19 job done effectively!

Employee Development

4/18/2022 (Permalink)

IICRC Water Damage Restoration Completion Certification

The knowledge we learn is most important to better our business and provide excellent service for our customers. When it comes to water, mold, fire and bio cleanup we ensure we have the knowledge and experience to give us the confidence needed to get the job done right.

The Management team at SERVPRO of Centennial Hills prides themselves on encouraging employees on furthering their knowledge on the science’s needed in order to get the job done. Our goal is to have every employee able to educate the customer in what we do and why in terms they understand. Educating the customer on the processes of what we are there do to and why is very important during services needed.

Congratulations Petr on your recent IICRC Water Damage Restoration Technician Certification. Employee development is critical to the success of providing excellent customer service.

We have a qualified staff ready 24/7

Employee Training

4/11/2022 (Permalink)

IICRC Water Damage Restoration Certification “COMPLETE”

SERVPRO of Centennial Hills takes employee development seriously.

  The knowledge we learn is most important to better our business and provide excellent service for our customers. When it comes to water, mold, fire and bio cleanup we ensure we have the knowledge and experience to give us the confidence needed to get the job done right. 

  The Management team at SERVPRO of Centennial Hills prides themselves on encouraging employees on furthering their knowledge on the science’s needed in order to get the job done. Our goal is to have every employee able to educate the customer in what we do and why in terms they understand. Educating the customer on the processes of what we are there do to and why is very important during services needed. 

  Congratulations Austin on your recent IICRC Water Damage Restoration Technician Certification. Employee development is critical to the success of providing excellent customer service. 

We have a qualified staff ready 24/7

Trapped Water

3/24/2022 (Permalink)

Insulation can drastically impede drying efforts of materials if not removed.

This photo shows water discovery after the removal of drywall and insulation. Insulation must be removed in order to prevent the possibility of secondary damage of mold growth to wood studs.  

This Las Vegas resident experienced a sudden water burst from a fresh water line supply to their washing machine. Unfortunately the resident was not home when the plumbing failure occurred and returned home to a complete devastating situation. SERVPRO of Centennial Hills was dispatched and started the water mitigation progress. 

Although materials need to be removed it is the proper way to ensure the wet materials are getting dry. SERVPRO of Centennial Hills Team has excellent knowledge of how buildings are constructed in order to help us get materials dry. Give Our SERVPRO team a call if you suspect a water intrusion to your home or business. We are standing by 24 hours a day, 7 days a week. 

Toilet seal leak

1/11/2022 (Permalink)

Toilet seal wear and tear can cause damage to a wood subfloor.

Here at SERVPRO of Centennial Hills, we’ve seen it all and we’ve done it all. We got a call from a customer whose toilet had been leaking from the toilet seal and crept into her carpet. SERVPRO was immediately dispatched to the customer’s home. Upon arrival we noticed there was carpet in the bathroom as well as a significant majority of the house that was affected (Typically bathrooms nowadays will usually have tile, vinyl or hardwood flooring instead of carpet). We noticed the toilet was loose with little to no caulking around the base. 

Once the source of loss has been identified, it’s time to get to work! SERVPRO of Centennial Hills fired up the truck mount and began extracting any standing water or water that seeped into the carpet. Next we begin removing the carpet, carpet pad and tack strip. Once all flooring is out, we removed the toilet and noticed an old and damaged wax ring. The next course of action was to immediately treat the wood subfloor and replace the wax ring, set the toilet back into place, hook up the water supply line and put a fresh bead of caulking all around the base of the toilet to seal it. 

This loss ended up as a Category 3 due to contaminated water that had been in contact with hazardous waste instead of a fresh water source such as the toilet supply line itself. This just goes to show that the smallest, everyday details most people miss on a daily basis can end up costing the most amount of damage. With our expert team, we were able to remove contaminated materials from the customer’s home, treat the home with SERVPROXIDE for any possibly mold growth, save the subfloor and give the custom peace of mind. 

Water Mitigation

1/11/2022 (Permalink)

The first step in water mitigation is EXTRACTION!

Help! Help! “My house is flooded and there’s water everywhere!” 
“No need to fear, SERVPRO is here!”

Water losses are the most common form of damage found in homes and can be caused by a numerous variety of ways such as a damaged or non-sealed pipe, toilet overflow, cracks in the shower/tub, a leaking kitchen sink, etc. If someone experiences any of these types of water damages, look no further than SERVPRO of Centennial Hills.

SERVPRO of Centennial Hills will come out the same day, shut the water off, if necessary, and begin extracting standing water on property in order to limit the extent of damages. Using our high powered truck mount extractor we can suck up standing water in a matter of minutes, but it doesn’t stop there. 

Once all visible water has been extracted, we start looking for the “not so visible” details like moisture trapped inside of drywall and wooden studs with our penetrating meter. This allows us to get precise readings on the amount of water that was absorbed in the walls and structure of the property. Next we see how high up the walls the water migrated to in order to determine how high and how much of drywall needs to be removed for the drying process to begin. After all saturated materials have been removed, equipment is placed, such as air movers and dehumidifiers, to take moisture out of the air while releasing warm air with movement to ensure the maximum amount of drying is taking place.

The last step is having SERVPRO come back out to the property to conduct daily monitoring of the equipment to ensure everything that needs to be dry is dry and taken care of until we no longer need the equipment on property.

Roof Leak

1/10/2022 (Permalink)

Ducted air movers working vigorously to get materials dry.

In the Las Vegas Valley we don’t see a whole lot of The wet stuff falling from the skies! With an average rainfall per year of 4.2 inches we receive less than almost any other location in the Country. As excited as we get when we do get showers, it can tragically wreak havoc on our roads and very dry property.  This is no exception to house roofs in the valley. A heavy downpour in a short period of time can end in near catastrophic water damage inside your home.  At SERVPRO of Centennial Hills we have 24 hours emergency service crews available to respond to any size flood damage whether it be a roof leak or broken pipe. SERVPRO of Centennial Hills will be there to assist you with our fast and always friendly Technicians with the knowledge to handle any situation you may face.  We are standing by 24hrs a day 7days a week. 702-947-0947. 

Serving the VEGAS STRONG!

1/10/2022 (Permalink)

SERVPRO of Centennial Hills on stand by 24/7.

Many see Las Vegas as the Entertainment Capital of the world and a place of great opportunity.  People of all ages share this space, bringing new ways of thinking and general gentrification to the region that continues to evolve and shape the landscape of businesses, shops, novelty locations, and industries. You can find that you can begin this journey in Las Vegas no matter what you hope to achieve. SERVPRO of Centennial Hills takes great pride in their city even if it takes stopping a toilet flood or graffiti removal.  We take each job serious to help keep our city beautiful and most importantly businesses and residential properties. If you are experiencing a tough situation with a loss give us call so we can be your ally in resolving the loss. 

Lightning storms…

12/15/2021 (Permalink)

Lightning storm over the Las Vegas strip.

The Las Vegas skies are no stranger to the amazing light shows that a lightning storm can bring. We found some crazy facts about lightning that we would like to share.

*Lightning can create heat three times hotter than the surface of the sun. Although lightning it self has no temperature.

* Lightning can strike the same place more than once. The Empire State Building is reportedly struck about 23 times a year.

* A single lightning bolt can strike more than one place at the same time.

* Lightning bolts are actually very thin measuring between one and seven inches in diameter.

*Lightning channels have been reported to measure as long as 90 miles.

*Florida experiences more lightning than any other state in the U.S., while Venezuela has more than anywhere on earth.

*Thunder can not exist without lightning.

*A single lightning bolt can have up to a billion volts of electricity.

* more than one billion lightning strikes hit earth each year.

Lightning shows can be beautiful to see in the night sky but can also be dangerous. Lightning is reportedly responsible for an estimated 24,000 deaths worldwide each year. Stay safe!

Plumbing failure

12/7/2021 (Permalink)

Removed ceiling drywall to prevent falling materials.

There are many areas of a home that may be affected by water damage due to natural “wear and tear” that happens inside the walls that most people wont see or recognize. In this specific instance the customer contacted SERVPRO of Centennial Hills because of water beginning to flood the downstairs kitchen and into the living room.

Once we arrived on scene we shut the main water supply off from the street, which is always the “go-to” when no other water shut off can be found on property. After the water supply was shut off, we began extracting the water to get as much of it up as possible off the floor to minimize as much damage as possible. Once the water is extracted the next step is get out moisture meters to test which walls contain water inside them in order to perform one to two foot flood cuts to open up the walls and let them “breathe”. This way, with everything opened, we can see where the broken pipe was causing the leak.

The last step after extracting and demolition have occurred is to place equipment such as dehumidifiers and air-movers. This is to get any moisture out of the air and to get airflow in the affected area(s) moving to ensure the walls and flooring are dried efficiently and in a timely manner.  

Flooding within a business

12/7/2021 (Permalink)

Once the fire is out then there is standing water to deal with.

The Centennial Hills SERVPRO Team enjoys getting out to local businesses to introduce the Emergency Response Plan in the event of a major loss. This plan gives businesses the tool they need to get things back to normal when experiencing a Water, Fire, and Mold loss. 

By developing a SERVPRO Emergency Ready Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business. 

 1. No cost assessment of your business.

 2. Takes very little time to complete and gives critical information needed in the event of an Emergency.

 3. A guide to help you safely get back into your Establishment.

 4. Establishes SERVPRO of Centennial Hills Professional as your disaster mitigation and restoration provider.

 5. Establishes a line of command for your business on who authorizes the work to begin.

 6. Provides facility engineering details of where shut off valves and electrical shut offs are.

Having a Emergency Ready plan in place empowers you to have complete control during a chaotic moment and the best SERVPRO team at your finger tips. 

The Performers!

12/2/2021 (Permalink)

SERVPRO of Centennial Hills Team

Generally we spend as much time with our co-workers as we do with our families. At SERVPRO of Centennial Hills we are one big family and we treat each client as family as well. 

Kevin, our franchise owner, is not only highly trained in restoration and mitigation with multiple certifications but also has over 20 years experience working with insurance companies.

Tristan is one of our dedicated members of management. As an IICRC Certified Water Technician he leads his crew with confidence to get the job done right.

Trystan, Austin and Petr our production technicians, bring a variety of skills and experience to the table. They are vital members of the team.

Jessica is our office & HR Administrator, with her 6 plus years of insurance experience she is able to affectively handle communications with the insurance adjusters and the clients.

SERVPRO of Centennial Hills team members are available for your needs 24 hours a day, 7 days a week.

Complete devastation

12/2/2021 (Permalink)

A fire in your home can be devastating

A fire in your home is a scary thought but it also a possibility for anyone. Fires spread quickly and leave only a few minutes for families to escape. Families should have a safety plan in place and practice it to be sure everyone in the home knows what to do in case of a fire.

The National Fire Protection Association gives the following tips in creating an escape plan:

• Pull together everyone in your household and make a plan. Walk through your home and inspect all possible exits and escape routes.  Households with children should consider drawing a floor plan of your home, marking two ways out of each room, including windows and doors. Also, mark the location of each smoke alarm.
• A closed door may slow the spread of smoke, heat and fire. Install smoke alarms in every sleeping room, outside each sleeping area and on every level of the home. 
• When you walk through your plan, check to make sure the escape routes are clear and doors and windows can be opened easily.
• Choose an outside meeting place a safe distance in front of your home where everyone can meet after they've escaped. 
• Go outside to see if your street number is clearly visible from the road. If not, paint it on the curb or install house numbers to ensure that responding emergency personnel can find your home.
• If there are infants, older adults, or family members with mobility limitations, make sure that someone is assigned to assist them in the fire drill and in the event of an emergency. Assign a backup person too, in case the designee is not home during the emergency
• If windows or doors in your home have security bars, make sure that the bars have emergency release devices inside so that they can be opened immediately in an emergency. Emergency release devices won't compromise your security - but they will increase your chances of safely escaping a home fire.
• Tell guests or visitors to your home about your family's fire escape plan. When staying overnight at other people's homes, ask about their escape plan. If they don't have a plan in place, offer to help them make one. This is especially important when children are permitted to attend "sleepovers" at friends' homes.
• Once you're out, stay out! Under no circumstances should you ever go back into a burning building. If someone is missing, inform the fire department dispatcher when you call. Firefighters have the skills and equipment to perform rescues.

Your first line of notification is the fire alarms, practice regular maintenance on smoke detectors. Review your plan often and make changes as needed. 

Residential Flood Zone

12/1/2021 (Permalink)

Local homeowners worst nightmare

Flood damage can be devastating for homeowners and restoring normality after water damage is no easy task. Las Vegas residents have seen the massive flooding in the valley, cars being swept away, and rescue mission from first responders but what we don't always see is the damage done to the homes after the flood. SERVPRO of Centennial Hills has some tips for those that live in known flood zones or even for those who want be proactive in safeguarding their property.

• During stormy weather conditions, lock all doors and windows
• Place sandbags around door and window openings: keep sandbags in your garage or storage to be prepared for these occasions
• Collect other emergency materials like buckets, plywood, waterproof plastic sheeting, duct tape, and shovels
• Listen out for flood alerts in your area
• Run through an emergency procedure with your family – plan what you will do and where you will go if a flood hits
• Ensure everyone in the house knows how to shut off utilities in an emergency
• Store your important documents and valuable items in a secure, high location – like a secure water-tight safe stored on top of a wardrobe, or in the highest point of your house
• Install flood-proof doors in your home (or at least the outside doors) to prevent all possible water from entering the property.

We hope these tips have helped you prepare for future floods, whether you reside in Vegas or elsewhere. Remember to keep safe and seek shelter on high ground as soon as possible during flooding.

Vegas Strong!

11/22/2021 (Permalink)

SERVPRO of Centennial Hills ready to support the STRONG.

SERVPRO of Centennial Hills in Las Vegas offers professional preventative services to ensure your property is maintained to the highest standards in order to prevent excessive water, fire and/or mold damages. We make sure our company vehicles are always stocked and ready to go with all the tools needed for any loss so that we may arrive to the customer’s property in a timely fashion as well as getting the job done swiftly yet efficiently.

Services offered though SERVPRO of Centennial Hills include:

• Water extraction
• Carpet shampooing
• Air deodorizations
• Carpet removal
• Tile removal
• Wood floor removal
• Drywall removal
• Mold spray and removal
• Sponging soot off walls

Just to name a few. Now, in case you’re wondering what our step-by-step process is for a typical water loss here’s a quick rundown. SERVPRO of Centennial Hills will show to he the property to greet the customer and shut the water off, if not done so already. Next we will extract any standing water in affected areas. Afterwards we will test the moisture contained within walls as well as underneath carpet, tile and wood flooring to examine how far the water migrated to. While one technician gets moisture readings another will usually be getting measurements of all affected rooms in order to complete a sketch of the loss source. Once we get the OK to begin demolition, we will proceed to cut and remove any affected materials (I.e. drywall, carpet, tile, wood floor, etc). Lastly, we will place air movers and dehumidifiers to both suck the moisture out of the air and to create intense air movement for drying.

On top of the usual losses we also offer a COVID-19 preventative spray which ensures disinfection of any lingering coronavirus in an affected area. With our 100% guaranteed safe antimicrobial spray SERVPROXIDE. There are a lot of water restoration companies out there but SERVPRO of Centennial Hills in Las Vegas is the one that gets the job done correctly and efficiently because the SERVPRO way is to make it “Like it never even happened.”

Disinfecting Services

11/22/2021 (Permalink)

Disinfecting services available

COVID-19 preventative

Here at SERVPRO of Centennial Hills we pride ourselves on taking the time to get a service resolved in a professional and timely manner. One of these services includes disinfecting with our own SERVPROXIDE antimicrobial. In the event that a customer calls in with a confirmed COVID-19 case and SERVPRO arrives at the scene, these are the steps to take in order to get the job done...

Step 1: Suit Up

• SERVPRO team members must put on a full body, protective tyvex suit
• Tape the seam between gloves and the suit to prevent exposure
• Wear respiratory and eye protection to avoid possible contamination
• All SERVPRO members MUST be sprayed and disinfected themselves before entering into the property

Step 2: Gear Up

• Grab all necessary equipment needed to accomplish the job

(i.e. SERVPROXIDE, Fogging machine, clean towels, extension chords, etc)

Step 3: Disinfect

• The SERVPRO fogger takes the liquid SERVPROXIDE antimicrobial and disperses it into a very fine mist(fog)
• Allow the fog to settle for 10-15 minutes before wiping high-touch areas

(I.e keyboards, coffee machines, countertops, cabinets, door handles, etc)

Step 4: Clean Up

• Once the affected areas have been disinfected and wiped, all SERVPRO team members will go outside to be sprayed and disinfected once more before removing the full body suit
• After everyone is back in their normal SERVPRO attire, the body suits and gloves are put in biohazard bags to be properly disposed
• The goggles and respirators are put into a trash bag to be taken back to SERVPRO HQ to be properly disinfected and wiped down themselves

These are all the necessary precautions to get a COVID-19 job done effectively!

Fire prevention

11/22/2021 (Permalink)

One of the greatest inventions in saving your home.

The scientific research behind smoke alarms and how they protect your home is always evolving. The mission behind each organization that participates in this important research is to protect people in their homes and to reduce life and economic loss due to fire.

There are two types of smoke alarms generally used in homes:

*Ionization

*Photoelectric

These two types of smoke alarms sense the presence of smoke differently.

The type of smoke produced by a fire depends on the type of fire, Flaming fires and smoldering fire give off different types of smoke Both alarms detect the smoke from either a smoldering fire or a flaming fire.

• Ionization smoke alarms tend to respond faster to the smoke produced by flaming fires than photoelectric smoke alarms.

• Photoelectric smoke alarms tend to respond faster to the smoke produced by smoldering fires than ionization smoke alarms.

In testing the result of these time differences have been mixed , some test result times are trivial while others are considerable.

No one can say one type is better then the other due to every fire being so different. The USFA recommends that every home and place where people sleep be equipped with either a ionization or photoelectric smoke alarms, or a dual sensor smoke alarms.

Whatever type of alarm you choose remember to conduct regular maintenance and battery testing to ensure the safety of your home.

Fire damage

11/19/2021 (Permalink)

Badly damaged wall cabinet from a grease fire.

Significant smoke and soot stains from fire damage is especially destructive. In many instances your home or business will also suffer from water damage from firefighting efforts. We have the tools and knowledge for the removal of water and soot.

At SERVPRO of Centennial Hills, we specialize in fire and water damage restoration. We have specialized equipment, specific training, and certifications that allow us restore your home to pre-fire condition. We understand all the confusion, stress, and emotion that comes along with the damage. Leave the stress to the professionals and call SERVPRO of Centennial Hills Las Vegas anytime, day or night. Until the professionals arrive, review the Fire-Damage tips to help prepare you. Let SERVPRO of Centennial Hills get you through a stressful time and get your property back “Like it never even happened.”

Home insurance fire plan.

11/19/2021 (Permalink)

Getting a burnt situation cleaned up to make new again.

A house fire can literally put you and your family on the street. Every household or business should have some sort of fire plan, if not give SERVPRO of Centennial Hills a call and enroll your property with SERVPRO’s Emergency Ready Plan. It’s free enrollment.  

Safety considerations aside, having your home ravaged by flames, firefighters dousing it in water and chemicals to stop the spread of the fire, and then possibly being displaced is an experience like no other. Even though well-meaning friends and family can be of incredible support, it is vital that you reach out to the experts when considering your next steps in recovering your home from a fire.
 
If your Las Vegas home experiences a fire you can do well by calling our SERVPRO team as soon as the emergency is under control. Our team is in place and ready to take action 24/7 as we recognize that disaster can strike at any time. With our thorough training process, our team can arrive and assess the areas of immediate need and identify what needs to get done in order to prevent further damages. Even more important, our team's expertise can be of great assistance as you contact your insurance and file a claim.
 
Most homeowners seek to file a claim as soon as a disaster happens. SERVPRO suggests to immediately contact your insurer to dispatch an adjuster to evaluate the fire damage. We work with many insurance agencies to coordinate a comprehensive cleanup and restoration service. Your adjuster provides a budget after documenting the damage to the structure and your contents. We also take photos and use the Xactimate computer program to itemize the equipment used and the work performed, all within the budget.

The faster we can begin, the less secondary damage will occur. We understand the scope of a significant fire damaging event, and we strive to reduce your stress, and eventually make you feel "Like it never even happened."

Reaching out to SERVPRO of Centennial Hills of Las Vegas at 702-947-0947 is not only convenient, but a smart decision to protect your home and finances.

Let’s stay Vigilant in the fight.

11/19/2021 (Permalink)

Cross contamination when shaking hands can lead to infection.

Things are starting to look a little better as far as fighting COVID, but all of us must remain vigilant and seek options to help prevent Communal viral outbreaks. Business owners have the added stress and financial difficulties when it comes to keeping their business operational while protecting employees and patrons.

SERVPRO of Centennial Hills is proud to be available to our local business owners for specialty cleaning services during this global pandemic. SERVPRO of Centennial Hills highly trained staff adheres to the highest cleaning and sanitation standards set forth by the Centers for Disease Control and Prevention. 

The CDC encourages regular cleaning of high touch surfaces such as counter tops, doorknobs, light switches, bathroom fixtures, toilets, keyboards, phones, etc. Additional spaces for commercial facilities include:

• Kitchen/Food Areas 
• Bathrooms 
• Schools/Classrooms 
• Offices 
• Retail Spaces 
• Water Fountains 
• Shelving/Racks 
• Sales Counters 
• Carpets and Rugs 
• Stair Handrails 
• Elevator Cars 
• Playground Equipment 
• Fitness Equipment 

SERVPRO of Centennial Hills follows CDC recommendations for using a hospital-grade disinfectant. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims.

SERVPRO of Centennial Hills is here for your deep cleaning and disinfecting needs. Call today to speak to our experts about protecting your business.

Preparing for a flood

11/15/2021 (Permalink)

Property damage from flash flood

Flood damage can be devastating for homeowners and restoring normality after water damage is no easy task. Las Vegas residents have seen the massive flooding in the valley, cars being swept away, and rescue mission from first responders but what we don't always see is the damage done to the homes after the flood. SERVPRO of Centennial Hills has some tips for those that live in known flood zones or even for those who want be proactive in safeguarding their property.

• During stormy weather conditions, lock all doors and windows
• Place sandbags around door and window openings: keep sandbags in your garage or storage to be prepared for these occasions
• Collect other emergency materials like buckets, plywood, waterproof plastic sheeting, duct tape, and shovels
• Listen out for flood alerts in your area
• Run through an emergency procedure with your family – plan what you will do and where you will go if a flood hits
• Ensure everyone in the house knows how to shut off utilities in an emergency
• Store your important documents and valuable items in a secure, high location – like a secure water-tight safe stored on top of a wardrobe, or in the highest point of your house
• Install flood-proof doors in your home (or at least the outside doors) to prevent all possible water from entering the property.

We hope these tips have helped you prepare for future floods, whether you reside in Vegas or elsewhere. Remember to keep safe and seek shelter on high ground as soon as possible during flooding.

Bio Cleaning

11/15/2021 (Permalink)

Suiting up with personal protective equipment is vital.

During this unprecedented time caused by the global pandemic of coronavirus, we want to remind our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we always go beyond the scope of work that regular janitorial staff perform.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving/Racks
• Sales Counters
• Carpets and Rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Centennial Hills– 702-947-0947 We are here to help!!!

After hours services available 24/7

11/15/2021 (Permalink)

Ready 24/7

SERVPRO of Centennial Hills team is ready at all hours of the day, and offers all of our services whenever they are needed. 

Businesses across the nation are beginning to open and are truly seeing the impact that the past few months have had on their employees mentally, physically, and spiritually. Management across the board is struggling to motivate and keep their employees calm during times of unrest and uneasiness. A key thing that businesses can do to ensure a level of trust and comfort within the workplace is to schedule regular cleaning and sanitization visits to their office space. This gives employees and those at higher risk a sense of comfort and shows that upper management doesn’t just care about numbers and hard statistics but rather the safety and care of their employees.

SERVPRO of Centennial Hills Las Vegas provides routine cleaning, sanitization, and disinfection services to businesses around the region. We have the technical skills as well as the proper cleaning procedures, tools, and compounds needed to ensure your safety and the cleanliness of the office.

If you have any cleaning, sanitizing, or disinfecting needs give SERVPRO of Centennial Hills a call at 702-947-0947. 

Fire cleanup and demolition

11/15/2021 (Permalink)

Roof and soffit damage from a fire.

Significant smoke and soot stains from fire damage is especially destructive. In many instances your home or business will also suffer from water damage from firefighting efforts. We have the tools and knowledge for the removal of water and soot.

At SERVPRO of Centennial Hills, we specialize in fire and water damage restoration. We have specialized equipment, specific training, and certifications that allow us restore your home to pre-fire condition. We understand all the confusion, stress, and emotion that comes along with the damage. Leave the stress to the professionals and call SERVPRO of Centennial Hills Las Vegas anytime, day or night. Until the professionals arrive, review the Fire-Damage tips to help prepare you. Let SERVPRO of Centennial Hills get you through a stressful time and get your property back “Like it never even happened.”

Neglected work areas!

11/15/2021 (Permalink)

Anti microbial treatment of affected moldy materials.

Often times business owners get busy and unintentionally overlook certain work stations, then unforeseen damages start to show their ugly faces. 

This picture shows badly damaged drywall and mold. The constant leaking water gave life to little microorganisms “MOLD” that eventually flourished and started the decaying process of their drywall.

If you suspect a water leak or mold give SERVPRO of Centennial Hills Las Vegas a call so we can help get those undesirable spaces looking top notch and free from stagnant water and mold. We have highly trained professionals that we can deploy to your business to seek out where the leaks are coming from and give you the knowledge to help prevent further plumbing leaks and what to look for. 

SERVPRO of Centennial Hills standing by for the call 24hrs a day, 7 days a week. 702-947-0947. Let us be that favorite tool in your back pocket. 

Emergency Response Plan

11/12/2021 (Permalink)

Spreading the word to local businesses about SERVPRO’s ERP option.

The Centennial Hills SERVPRO Team enjoys getting out to local businesses to introduce the Emergency Response Plan in the event of a major loss. This plan gives businesses the tool they need to get things back to normal when experiencing a Water, Fire, and Mold loss. 

By developing a SERVPRO Emergency Ready Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business. 

 1. No cost assessment of your business.

 2. Takes very little time to complete and gives critical information needed in the event of an Emergency.

 3. A guide to help you safely get back into your Establishment.

 4. Establishes SERVPRO of Centennial Hills Professional as your disaster mitigation and restoration provider.

 5. Establishes a line of command for your business on who authorizes the work to begin.

 6. Provides facility engineering details of where shut off valves and electrical shut offs are.

Having a Emergency Ready plan in place empowers you to have complete control during a chaotic moment and the best SERVPRO team at your fingertips. 

Sudden fire sprinkler burst

11/12/2021 (Permalink)

SERVPRO extracting water from a local business office after a sudden plumbing burst.

The Centennial Hills SERVPRO Team enjoys getting out to local businesses to introduce the Emergency Response Plan in the event of a major loss. This plan gives businesses the tool they need to get things back to normal when experiencing a Water, Fire, and Mold loss. 

By developing a SERVPRO Emergency Ready Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business. 

 1. No cost assessment of your business/residence.

 2. Takes very little time to complete and gives critical information needed in the event of an Emergency.

 3. A guide to help you safely get back into your Establishment.

 4. Establishes SERVPRO of Centennial Hills Professional as your disaster mitigation and restoration provider.

 5. Establishes a line of command for your business on who authorizes the work to begin.

 6. Provides facility engineering details of where shut off valves and electrical shut offs are.

Having a Emergency Ready plan in place empowers you to have complete control during a chaotic moment and the best SERVPRO team at your finger tips. 

We got this!

11/12/2021 (Permalink)

Fire damage on the outside wall of a home.

There are many devastating forms of damage that can happen to your home or to your business. One of those devastating types of damage is fire; often with a fire comes water damage from the firefighting efforts. Smoke odor is also a persistent issue associated with a fire damage, along with heavy amounts of soot that need to be removed. 

If you have a fire in your home or business, the most important thing in this type of loss is your health and safety. No one should ever enter the home unless the local fire officials have given approval.

SERVPRO of Centennial Hills Las Vegas is available 24/7 to help restore your property after a loss. We have the experience and knowledge to restore your property by:

*Treating soot staining.

*Working quickly to dry the damp areas affected by water and help prevent the growth of mold or mildew.

*Removing heavy amounts of water to help avoid rust and corrosion.

*Using specialty equipment to improve the air quality and remove the odors.

And so much more. Our team of trusted professionals will explain the process as we work so you fully understand what will be done.

Contact SERVPRO of Centennial Hills at

702-947-0947

Frozen Pipes!

11/12/2021 (Permalink)

When water freezes inside the plumbing it expands causing damage to the plumbing system.

When you think of Las Vegas you think of blistering hot summer days, after all Las Vegas is among the 10 hottest cities. If you are new to Las Vegas then freezing pipes may be at the bottom of the list when it comes to your concerns as a homeowner but during the winter months temperatures can drop to the low 30's.

It is important to take the necessary measures to prevent pipes from freezing during the frigid temperatures. Burst pipes can result in property destruction, health hazards and even financial burden. 

We hope you find the following tips helpful in caring for your pipes during the winter months.

*Ensure your pipes are well insulated. Pay special attention to outside water piping.

*Apply heat tape to your outside water pipes. Wrapping pipes with heat tape can help slow the freezing process down.

*Keep your thermostat on when traveling out of town. Avoid setting the thermostat below 55 degrees when leaving.

*Leave a tiny trickle of water running from the faucets. While we do not recommend to waist water, a small steady stream is a proven strategy.

Making preventive pipe maintenance a priority is always best practice.

Roof Leak

11/11/2021 (Permalink)

Ceiling damage from rain storm.

Here in Las Vegas we can go 100+ days with no rain but we are no stranger to heavy rainstorms in the valley. We often see news reports about flash flooding and traffic accidents but we do not always hear about the damages it causes to homes here in Las Vegas. The most common issue SERVPRO of Centennial Hills comes across during or even after a rain storm is a roof leak. Normal wear and tear on a roof can lead to a leak during a storm. Heavy winds can also cause damage to the roof then result in a leak. Water travels through the damaged area and begins to pool on a flat surface. As the amount of water increases and time passes by the materials begin to weaken. You can see in this photos the discoloration caused by the water pooling. You can also see the water has saturated the drywall causing a bubble to form in the paint. You then risk the potential growth of mold and mildew. It is important to have trained professionals like SERVPRO of Centennial Hills arrive on site as soon as possible to remove the damaged materials and begin the process of drying the structure to eliminate further damage.

Operation DEEP CLEAN!

11/9/2021 (Permalink)

Application of anti microbial and disinfecting.

Certified: SERVPRO Cleaned

SERVPRO of Centennial Hills understands how important it is to ensure employees and patrons are safe while working and dining out. It is our mission to ready ourselves with the latest technology to provide a quality disinfecting service.  

No matter who, what, when and where viral pathogens can affect anyone’s life. During these unprecedented times SERVPRO of Centennial Hills has experienced many disinfecting jobs to the highest standards of safety. It all starts with informing the client the type of disinfectant we are using ensuring that they have complete awareness of what we are using to disinfect. Next, we ensure that our team has the personal protective gear needed for their protection. Finally, we ensure client confidentiality if needed.

Give our team a call if your business or residence is in need of a Emergency disinfecting service ready 24 hours a day, 7 days a week.

Business Emergency Ready Profile

11/9/2021 (Permalink)

Sizing up the job ahead!

The Centennial Hills SERVPRO Team enjoys getting out to local businesses to introduce the Emergency Response Plan in the event of a major loss. This plan gives businesses the tool they need to get things back to normal when experiencing a Water, Fire, and Mold loss. 

By developing a SERVPRO Emergency Ready Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business. 

 1. No cost assessment of your business.

 2. Takes very little time to complete and gives critical information needed in the event of an Emergency.

 3. A guide to help you safely get back into your Establishment.

 4. Establishes SERVPRO of Centennial Hills Professional as your disaster mitigation and restoration provider.

 5. Establishes a line of command for your business on who authorizes the work to begin.

 6. Provides facility engineering details of where shut off valves and electrical shut offs are.

Having a Emergency Ready plan in place empowers you to have complete control during a chaotic moment and the best SERVPRO team at your finger tips. 

Water intrusion from above

10/25/2021 (Permalink)

Damaged ceiling from a fresh water line leak.

The picture is not that exciting, but a small indicator of what is to come.

This Las Vegas home experienced a huge water loss from a roof leak.  SERVPRO of Centennial Hills was able to extract and dry the water that was coming through, but during our assessment we also discovered other areas of the house with these small ceiling stains which the owner said had been there for years.  SERVPRO strongly recommended to the owner that these are telltale signs of that another roof leak that could happen again if not addressed. The homeowners made preparations and started the process of looking into further repairs to their roof. 

We offer 24 hours emergency services and are ready to tackle any disaster you are experiencing.  Let us help you!!    

HVAC Cleaning system

10/20/2021 (Permalink)

HVAC Vacuum cleaning system for residential and business.

HVAC duct cleaning system

Let’s talk about why you should consider cleaning your HVAC air ducts in your home or commercial business.

Over time debris collects in the air ducts thus causing your HVAC system to work harder causing your power bill to increase and your bill goes up. Cleaning the air ducts help remove unpleasant smells and odors, reduces health effects, importantly creates a cleaner living/working environment within your home or business.

Here are some obvious tips to look for if your duct system is ready for a cleaning.

1. Mold present

2. Dust on vent/registers

3. Health effects

4. Increased dust in your home/business

Let SERVPRO of Centennial Hills help create a cleaner and healthier environment for your home or business.

Mold discovery!!

10/20/2021 (Permalink)

Black mold discovered!

Life throws at us many challenges as well as our home's plumbing system. Once again SERVPRO of Centennial Hills received a call about a plumbing burst from a fresh water supply line to a toilet. When we arrived, this seasonal home was in unbelievably bad shape as far as the loss goes. The water had been spraying for quite some time without warning for the homeowner. We were able to stop the water burst and start assessing for further damages to the home.

The picture shows excessive amounts of mold growth on the walls, ceiling and trim. The owners have not occupied this residence in four months. Mold growth can get out of hand quick with the right atmospheric temperature and water availability. Mold has the potential to destroy a home structurally and create health effects.

Going forward the best advice we can give is have a trusting friend or family member keep an eye on your seasonal dwelling in order to help prevent this kind of loss.

Air duct cleaning

9/14/2021 (Permalink)

Cleaning the HVAC return system plays a huge role in creating a cleaner atmosphere in your home or business.

Let’s us talk about why you should consider cleaning your HVAC air ducts in your home or a commercial business.

Over time debris collects in the air ducts thus causing your HVAC system to work harder causing your power bill to increase and your bill goes up. Cleaning the air ducts help remove unpleasant smells and odors, reduces health effects, importantly creates a cleaner living/working environment within your home or business.

Here are some obvious tips to look for if your duct system is ready for a cleaning.

1. Mold present

2. Dust on vent/registers

3. Health effects

4. Increased dust in your home/business

Let SERVPRO of Centennial Hills help create a cleaner and healthier environment for your home or business.

Mother Nature can be relentless

8/6/2021 (Permalink)

Air movers ducted into affected area in order to enhance drying efforts.

In life we take things for granted for example patio roofing. It is very important to take the time to look around all areas of your home including the patio roofing and look for signs of change that do not seem right for example paint discoloration or that familiar term everyone uses “COFFEE STAINING” brownish look on walls and ceiling or missing roof tiles If you happen to see this at your residence or commercial properties, the smart thing to do is call us immediately so we can test for moisture and find where the problem is coming from and prevent secondary damage of mold growth.

The picture shows air movers ducting to pump dry air into the affected area to help speed up the drying process of materials.

When we arrived this home had just went through heavy storm event that blew off shingles then pouring rain flooded their kitchen. Then we noticed paint bubbling, staining on the surface of the ceiling in the kitchen and heavy amounts of moisture as well and once we opened up the ceiling we noticed sun light peaking through. Since then the studs in the ceiling were treated with anti microbial to prevent secondary damage like mold. Eventually all new materials were put back "Like it never even happened."

Hardwood flooring rescue

8/6/2021 (Permalink)

Rescue mat system being place on hardwood flooring.

When water happens to meet wood flooring, time is critical. SERVPRO of Centennial Hills received a call about a water loss emergency involving a fresh water line rupture in the kitchen. When SERVPRO arrived at the emergency, it was time for immediate water extraction and assessment for any possible secondary damage. During the water extraction process, we knew that the flooring was actual hard wood so we had little time before cupping would occur. After extracting with the Hand Wand extractor, we were still getting high moisture readings under the surface of the flooring and realized we needed to take further action in order to save the flooring.

The picture shows the Rescue mat extraction system in action along with other equipment such as air movers and dehumidifiers. We put the Rescue mat extraction system to the test; extracting the water from underneath the flooring while holding pressure on the flooring in order to prevent the cupping affect. After a few days of constant monitoring and equipment adjustments, SERVPRO of Centennial Hills succeeded in saving these homeowners beloved hard wood floors.

Bio Hazard

7/9/2021 (Permalink)

In the medical field there’s a saying “Scrub in and Scrub out” when entering a room. This is how we do it before entering.

COVID-19 preventative

Here at SERVPRO of Centennial Hills we pride ourselves on taking the time to get a service resolved in a professional and timely manner. One of these services includes disinfecting with our own SERVPROXIDE antimicrobial. In the event that a customer calls in with a confirmed COVID-19 case and SERVPRO arrives at the scene, these are the steps to take in order to get the job done...

Step 1: Suit Up

• SERVPRO team members must put on a full body, protective tyvex suit
• Tape the seam between gloves and the suit to prevent exposure
• Wear respiratory and eye protection to avoid possible contamination
• All SERVPRO members MUST be sprayed and disinfected themselves before entering into the property

Step 2: Gear Up

• Grab all necessary equipment needed to accomplish the job

(i.e. SERVPROXIDE, Fogging machine, clean towels, extension chords, etc)

Step 3: Disinfect

• The SERVPRO fogger takes the liquid SERVPROXIDE antimicrobial and disperses it into a very fine mist(fog)
• Allow the fog to settle for 10-15 minutes before wiping high-touch areas

(I.e keyboards, coffee machines, countertops, cabinets, door handles, etc)

Step 4: Clean Up

• Once the affected areas have been disinfected and wiped, all SERVPRO team members will go outside to be sprayed and disinfected once more before removing the full body suit
• After everyone is back in their normal SERVPRO attire, the body suits and gloves are put in biohazard bags to be properly disposed
• The goggles and respirators are put into a trash bag to be taken back to SERVPRO HQ to be properly disinfected and wiped down themselves

These are all the necessary precautions to get a COVID-19 job done effectively!

Shower door seal failure

6/8/2021 (Permalink)

Shower door seal failure

Oftentimes we take things for granted, for instance a shower door seal. Day in and day out we use the shower and don’t realize how something so small can be devastating when it no longer does its job. 

Unfortunately this Las Vegas resident noticed pieces of his shower door seal flapping around every time he opened and closed the shower door. This failure caused warm water to constantly leak into the nearby wall thus causing mold damage to drywall, wood framing, wood trim/baseboards, tile and wood subfloor. The damages were pretty extensive at the cost of a cheap door seal. When you have the chance take 5 minutes of your time, check those shower door seals and any other seals that are installed to prevent water entry into your home or business. If you suspect a leak give SERVPRO of Centennial Hills a call. 702-947-0947. We provide a free water leak and moisture detection inspection. 

Providence Community Event at Huckleberry Park

5/17/2021 (Permalink)

SERVPRO of Centennial Hills at Providence Huckleberry Park Community Event.

Just recently SERVPRO of Centennial Hills became one of the newest business members of the HOA Providence Traditions Benefits program in the Centennial Hills Providence Community. 

It has been really tough this past year to physically reach out to our community during the COVID 19 pandemic especially those who have compromised health risks. 

SERVPRO of Centennial Hills can finally get outside and get to know more about our service area. Communities such as Providence HOA Management was kindly enough to let us participate in their event and will invite us to attend more in the future. SERVPRO is honored to be part of their community events and ready to mingle with the locals and make them aware of what services we have to offer.  Continue to stay VEGAS STRONG!!

Shower/Tub plumbing failure

5/7/2021 (Permalink)

Removing ceiling drywall to start the drying process of wood subfloor.

This Las Vegas customer noticed a large cone shaped object forming on the ceiling inside her home.  SERVPRO of Centennial Hills was called to help assess the problem and figured out she had a plumbing leak from the upstairs shower tub which made it possible for water to get trapped in her ceiling.  SERVPRO was able to follow the water migration to the leaky portion of her plumbing and stop the leak.  

Our team removed all the wet drywall and insulation and started the drying process immediately. After removing the wet drywall the owner was so grateful that moisture was taken away to not promote further problems like mold growth. The sense of relief on the customer's face was very rewarding.

If you see signs of discoloration on your walls and ceilings give SERVPRO of Centennial Hills a call. 

Air Duct and vent cleaning

5/7/2021 (Permalink)

Ducting & flange vacuuming out HVAC return system.

**CLEANING YOUR AIR DUCTS REMOVES POLLEN, DUST MITES AND FUNGAL SPORES**

SERVPRO of Centennial Hills offers air duct and ventilation system cleaning services which will improve your health. We pride ourselves on relieving our customers of their allergies due to pollen, mold spores, and mites through our dust removal process. Our sanitizing process will eliminate smell and odor due to any mold or bacteria that could be in the ducts

Air filters trap some of this airborne debris if you replace your filter when it's dirty, but dust settles in the ductwork. Our team is capable of reaching those hard to get places within the HVAC duct work to Displace heavy amounts of dust buildup. 

SERVPRO of Centennial Hills is equipped with the tools and knowledge to create a cleaner atmosphere in your home or business. Give us a call for a quote. 

Kitchen plumbing failure

5/3/2021 (Permalink)

One of the steps we take when cleaning up mold is to use a Hepa filtered vacuum.

SERVPRO of Centennial Hills got a water loss call from a customer complaining about their kitchen faucet leaking.

When SERVPRO arrived, we empathized with the customer's concerns and quickly jumped into action. Upon closer assessment, further mold damage was noticed.

Originating from a faulty drainpipe in the kitchen sink, leaking water seemed to soak the subfloor of the second floor of this apartment.

Because of the exceedingly high moisture readings, paired with information that the downstairs garage was just below the sink, SERVPRO gained access to the garage and discovered water infiltration into the downstairs garage ceiling.

After the mold was removed in the affected areas, air movers, scrubbers and dehumidifiers were set up in the upstairs kitchen and in the downstairs garage.

With a desiccant dehumidifier placed in the garage as well as the air movers, this task was completed aggressively because the affected areas were targeted from two areas.

Diverse community and entertainment for all ages.

1/14/2021 (Permalink)

Should water damage your business, call SERVPRO. We offer fast, stress-free restoration services

Many see Las Vegas as the Entertainment Capital of the world and a place of great opportunity.  People of all ages share this space, bringing new ways of thinking and general gentrification to the region that continues to evolve and shape the landscape of businesses, shops, novelty locations, and industries. You can find that you can begin this journey in Las Vegas no matter what you hope to achieve. SERVPRO of Centennial Hills takes great pride in their city even if it takes stopping a toilet flood or graffiti removal.  We take each job serious to help keep our city beautiful and most importantly businesses and residential properties. If you are experiencing a tough situation with a loss give us call so we can be your ally in resolving the loss. 

Detach and Reset

1/14/2021 (Permalink)

Bathroom carpet removal

Here at SERVPRO of Centennial Hills, we’ve seen it all and we’ve done it all. We got a call from a customer whose toilet had been leaking from the toiler seal and crept into her carpet. SERVPRO was immediately dispatched to the customer’s home. Upon arrival we noticed there was carpet in the bathroom as well as a significant majority of the house that was affected (Typically bathrooms nowadays will usually have tile, vinyl or hardwood flooring instead of carpet). We noticed the toilet was loose with little to no caulking around the base. 

Once the source of loss has been identified, it’s time to get to work! SERVPRO of Centennial Hills fired up the truck mount and began extracting any standing water or water that seeped into the carpet. Next we begin removing the carpet, carpet pad and tack strip. Once all flooring is out, we removed the toilet and noticed an old and damaged wax ring. The next course of action was to immediately replace the wax ring, set the toilet back into place, hook up the water supply line and put a fresh bead of caulking all around the base of the toilet the seal it. 

This loss ended up as a Category 3 due to contaminated water that had been in contact with hazardous waste instead of a fresh water source such as the toilet supply line itself. This just goes to show that the smallest, everyday details most people miss on a daily basis can end up costing the most amount of damage. With our expert team, we were able to remove contaminated materials from the customer’s home, treat the home with SERVPROXIDE for any possibly mold growth, save the subfloor and give the custom peace of mind. 

Water Extraction

1/14/2021 (Permalink)

Water Extraction

”Help! Help! My house is flooded and there’s water everywhere!” 
“No need to fear, SERVPRO is here!”

Water losses are the most common form of damage found in homes and can be caused by a numerous variety of ways such as a damaged or non-sealed pipe, toilet overflow, cracks in the shower/tub, a leaking kitchen sink, etc. If someone experiences any of these types of water damages, look no further than SERVPRO of Centennial Hills.

SERVPRO of Centennial Hills will come out the same day, shut the water off, if necessary, and begin extracting standing water on property in order to limit the extent of damages. Using our high powered truck mount extractor we can suck up standing water in a matter of minutes, but it doesn’t stop there. 

Once all visible water has been extracted, we start looking for the “not so visible” details like moisture trapped inside of drywall and wooden studs with our penetrating meter. This allows us to get precise readings on the amount of water that was absorbed in the walls and structure of the property. Next we see how high up the walls the water migrated to in order to determine how high and how much of drywall needs to be removed for the drying process to begin. After all saturated materials have been removed, equipment is placed, such as air movers and dehumidifiers, to take moisture out of the air while releasing warm air with movement to ensure the maximum amount of drying is taking place.

The last step is having SERVPRO come back out to the property to conduct daily monitoring of the equipment to ensure everything that needs to be dry is dry and taken care of until we no longer need the equipment on property.

When it Rains it Pours?

1/8/2021 (Permalink)

Flooding damage to Las Vegas Residents home after a heavy rainstorm.

In the Las Vegas Valley we don’t see a whole lot of The wet stuff falling from the skies! With an average rainfall per year of 4.2 inches we receive less than almost any other location in the Country. As excited as we get when we do get showers, it can tragically wreak havoc on our roads and very dry property.  This is no exception to house roofs in the valley. A heavy downpour in a short period of time can end in near catastrophic water damage inside your home.  At SERVPRO of Centennial Hills we have 24 hours emergency service crews available to respond to any size flood damage whether it be a roof leak or broken pipe. SERVPRO of Centennial Hills will be there to assist you with our fast and always friendly Technicians with the knowledge to handle any situation you may face.  We are standing by 24hrs a day 7days a week. 702-947-0947. 

Plumbing burst

12/28/2020 (Permalink)

Water Intrusion from Guest Bathroom

There are many areas of a home that may be affected by water damage due to natural “wear and tear” that happens inside the walls that most people wont see or recognize. In this specific instance the customer contacted SERVPRO of Centennial Hills because of water beginning to flood the downstairs bathroom and into the living room.

Once we arrived on scene we shut the main water supply off from the street, which is always the “go-to” when no other water shut off can be found on property. After the water supply was shut off, we began extracting the water to get as much of it up as possible off the floor to minimize as much damage as possible. Once the water is extracted the next step is get out moisture meters to test which walls contain water inside them in order to perform one to two foot flood cuts to open up the walls and let them “breathe”. This way, with everything opened, we can see where the broken pipe was causing the leak.

The last step after extracting and demolition have occurred is to place equipment such as dehumidifiers and air-movers. This is to get any moisture out of the air and to get airflow in the affected area(s) moving to ensure the walls and flooring are dried efficiently and in a timely manner.  

Helping a local business in the fight against COVID 19

12/28/2020 (Permalink)

Wipe down of high traffic touch areas.

This local Las Vegas business had a bit of a scare when one of their employees tested positive for COVID 19. This business did their due diligence and called SERVPRO of Centennial Hills to help them out by providing them a quick solution to their dilemma. Once they called us we dispatched our team and arrived on sight within an hour of their call. 

To limit exposure this business owner sectioned off this particular room and sent her employees out to get tested to prevent further exposure. The quick thinking of the owner was very commendable showing she cared about her employees and clients by limiting their exposure to the virus. 

By the time SERVPRO of Centennial Hills arrived we suited up and waited for direction from the owner of the affected area. We proceeded to the area and started to apply the SERVPROXIDE using micro misting to maximize as much surface area as possible. After fogging we wiped all high traffic surface areas.  

Have a Safety Plan

12/11/2020 (Permalink)

A fire in your home can be devastating.

A fire in your home is a scary thought but it also a possibility for anyone. Fires spread quickly and leave only a few minutes for families to escape. Families should have a safety plan in place and practice it to be sure everyone in the home knows what to do in case of a fire.

The National Fire Protection Association gives the following tips in creating an escape plan:

• Pull together everyone in your household and make a plan. Walk through your home and inspect all possible exits and escape routes.  Households with children should consider drawing a floor plan of your home, marking two ways out of each room, including windows and doors. Also, mark the location of each smoke alarm.
• A closed door may slow the spread of smoke, heat and fire. Install smoke alarms in every sleeping room, outside each sleeping area and on every level of the home. 
• When you walk through your plan, check to make sure the escape routes are clear and doors and windows can be opened easily.
• Choose an outside meeting place a safe distance in front of your home where everyone can meet after they've escaped. 
• Go outside to see if your street number is clearly visible from the road. If not, paint it on the curb or install house numbers to ensure that responding emergency personnel can find your home.
• If there are infants, older adults, or family members with mobility limitations, make sure that someone is assigned to assist them in the fire drill and in the event of an emergency. Assign a backup person too, in case the designee is not home during the emergency
• If windows or doors in your home have security bars, make sure that the bars have emergency release devices inside so that they can be opened immediately in an emergency. Emergency release devices won't compromise your security - but they will increase your chances of safely escaping a home fire.
• Tell guests or visitors to your home about your family's fire escape plan. When staying overnight at other people's homes, ask about their escape plan. If they don't have a plan in place, offer to help them make one. This is especially important when children are permitted to attend "sleepovers" at friends' homes.
• Once you're out, stay out! Under no circumstances should you ever go back into a burning building. If someone is missing, inform the fire department dispatcher when you call. Firefighters have the skills and equipment to perform rescues.

Your first line of notification is the fire alarms, practice regular maintenance on smoke detectors. Review your plan often and make changes as needed. 

Insane facts about lightning

12/11/2020 (Permalink)

Lightning Storm over the Las Vegas skyline.

The Las Vegas skies are no stranger to the amazing light shows that a lightning storm can bring. We found some crazy facts about lightning that we would like to share.

*Lightning can create heat three times hotter than the surface of the sun. Although lightning it self has no temperature.

* Lightning can strike the same place more than once. The Empire State Building is reportedly struck about 23 times a year.

* A single lightning bolt can strike more than one place at the same time.

* Lightning bolts are actually very thin measuring between one and seven inches in diameter.

*Lightning channels have been reported to measure as long as 90 miles.

*Florida experiences more lightning than any other state in the U.S., while Venezuela has more than anywhere on earth.

*Thunder can not exist without lightning.

*A single lightning bolt can have up to a billion volts of electricity.

* more than one billion lightning strikes hit earth each year.

Lightning shows can be beautiful to see in the night sky but can also be dangerous. Lightning is reportedly responsible for an estimated 24,000 deaths worldwide each year. Stay safe!

Smoke alarms

11/23/2020 (Permalink)

Smoke alarms can save property and lives.

The scientific research behind smoke alarms and how they protect your home is always evolving. The mission behind each organization that participates in this important research is to protect people in their homes and to reduce life and economic loss due to fire.

There are two types of smoke alarms generally used in homes:

*Ionization

*Photoelectric

These two types of smoke alarms sense the presence of smoke differently.

The type of smoke produced by a fire depends on the type of fire, Flaming fires and smoldering fire give off different types of smoke Both alarms detect the smoke from either a smoldering fire or a flaming fire.

• Ionization smoke alarms tend to respond faster to the smoke produced by flaming fires than photoelectric smoke alarms.

• Photoelectric smoke alarms tend to respond faster to the smoke produced by smoldering fires than ionization smoke alarms.

In testing the result of these time differences have been mixed , some test result times are trivial while others are considerable.

No one can say one type is better then the other due to every fire being so different. The USFA recommends that every home and place where people sleep be equipped with either a ionization or photoelectric smoke alarms, or a dual sensor smoke alarms.

Whatever type of alarm you choose remember to conduct regular maintenance and battery testing to ensure the safety of your home.

Fire loss Insurance

11/20/2020 (Permalink)

Complacency in the kitchen causes fires!

A house fire can literally put you and your family on the street. Every household or business should have some sort of fire plan, if not give SERVPRO of Centennial Hills a call and enroll your property with SERVPRO’s Emergency Ready Plan. It’s free enrollment.  

Safety considerations aside, having your home ravaged by flames, firefighters dousing it in water and chemicals to stop the spread of the fire, and then possibly being displaced is an experience like no other. Even though well-meaning friends and family can be of incredible support, it is vital that you reach out to the experts when considering your next steps in recovering your home from a fire.
 
If your Las Vegas home experiences a fire you can do well by calling our SERVPRO team as soon as the emergency is under control. Our team is in place and ready to take action 24/7 as we recognize that disaster can strike at any time. With our thorough training process, our team can arrive and assess the areas of immediate need and identify what needs to get done in order to prevent further damages. Even more important, our team's expertise can be of great assistance as you contact your insurance and file a claim.
 
Most homeowners seek to file a claim as soon as a disaster happens. SERVPRO suggests to immediately contact your insurer to dispatch an adjuster to evaluate the fire damage. We work with many insurance agencies to coordinate a comprehensive cleanup and restoration service. Your adjuster provides a budget after documenting the damage to the structure and your contents. We also take photos and use the Xactimate computer program to itemize the equipment used and the work performed, all within the budget.

The faster we can begin, the less secondary damage will occur. We understand the scope of a significant fire damaging event, and we strive to reduce your stress, and eventually make you feel "Like it never even happened."

Reaching out to SERVPRO of Centennial Hills of Las Vegas at 702-947-0947 is not only convenient, but a smart decision to protect your home and finances.

Fight Covid!

11/20/2020 (Permalink)

We are here to help protect your business.

Local business are taking a hard hit during these unprecedented times. Business owners have the added stress and financial difficulties when it comes to keeping their business operational while protecting employees and patrons.

SERVPRO of Centennial Hills is proud to be available to our local business owners for specialty cleaning services during this global pandemic. SERVPRO of Centennial Hills highly trained staff adheres to the highest cleaning and sanitation standards set forth by the Centers for Disease Control and Prevention. 

The CDC encourages regular cleaning of high touch surfaces such as counter tops, doorknobs, light switches, bathroom fixtures, toilets, keyboards, phones, etc. Additional spaces for commercial facilities include:

• Kitchen/Food Areas 
• Bathrooms 
• Schools/Classrooms 
• Offices 
• Retail Spaces 
• Water Fountains 
• Shelving/Racks 
• Sales Counters 
• Carpets and Rugs 
• Stair Handrails 
• Elevator Cars 
• Playground Equipment 
• Fitness Equipment 

SERVPRO of Centennial Hills follows CDC recommendations for using a hospital-grade disinfectant. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims.

SERVPRO of Centennial Hills is here for your deep cleaning and disinfecting needs. Call today to speak to our experts about protecting your business.

Services Offered

11/20/2020 (Permalink)

SERVPRO of Centennial Hills servicing The Strong!

SERVPRO of Centennial Hills in Las Vegas offers professional preventative services to ensure your property is maintained to the highest standards in order to prevent excessive water, fire and/or mold damages. We make sure our company vehicles are always stocked and ready to go with all the tools needed for any loss so that we may arrive to the customer’s property in a timely fashion as well as getting the job done swiftly yet efficiently.

Services offered though SERVPRO of Centennial Hills include:

• Water extraction
• Carpet shampooing
• Air deodorizations
• Carpet removal
• Tile removal
• Wood floor removal
• Drywall removal
• Mold spray and removal
• Sponging soot off walls

Just to name a few. Now, in case you’re wondering what our step-by-step process is for a typical water loss here’s a quick rundown. SERVPRO of Centennial Hills will show to he the property to greet the customer and shut the water off, if not done so already. Next we will extract any standing water in affected areas. Afterwards we will test the moisture contained within walls as well as underneath carpet, tile and wood flooring to examine how far the water migrated to. While one technician gets moisture readings another will usually be getting measurements of all affected rooms in order to complete a sketch of the loss source. Once we get the OK to begin demolition, we will proceed to cut and remove any affected materials (I.e. drywall, carpet, tile, wood floor, etc). Lastly, we will place air movers and dehumidifiers to both suck the moisture out of the air and to create intense air movement for drying.

On top of the usual losses we also offer a COVID-19 preventative spray which ensures disinfection of any lingering coronavirus in an affected area. With our 100% guaranteed safe antimicrobial spray SERVPROXIDE. There are a lot of water restoration companies out there but SERVPRO of Centennial Hills in Las Vegas is the one that gets the job done correctly and efficiently because the SERVPRO way is to make it “Like it never even happened.”

Disinfecting Services

11/20/2020 (Permalink)

Disinfecting wipe down after fogging.

COVID-19 preventative

Here at SERVPRO of Centennial Hills we pride ourselves on taking the time to get a service resolved in a professional and timely manner. One of these services includes disinfecting with our own SERVPROXIDE antimicrobial. In the event that a customer calls in with a confirmed COVID-19 case and SERVPRO arrives at the scene, these are the steps to take in order to get the job done...

Step 1: Suit Up

• SERVPRO team members must put on a full body, protective tyvex suit
• Tape the seam between gloves and the suit to prevent exposure
• Wear respiratory and eye protection to avoid possible contamination
• All SERVPRO members MUST be sprayed and disinfected themselves before entering into the property

Step 2: Gear Up

• Grab all necessary equipment needed to accomplish the job

(i.e. SERVPROXIDE, Fogging machine, clean towels, extension chords, etc)

Step 3: Disinfect

• The SERVPRO fogger takes the liquid SERVPROXIDE antimicrobial and disperses it into a very fine mist(fog)
• Allow the fog to settle for 10-15 minutes before wiping high-touch areas

(I.e keyboards, coffee machines, countertops, cabinets, door handles, etc)

Step 4: Clean Up

• Once the affected areas have been disinfected and wiped, all SERVPRO team members will go outside to be sprayed and disinfected once more before removing the full body suit
• After everyone is back in their normal SERVPRO attire, the body suits and gloves are put in biohazard bags to be properly disposed
• The goggles and respirators are put into a trash bag to be taken back to SERVPRO HQ to be properly disinfected and wiped down themselves

These are all the necessary precautions to get a COVID-19 job done effectively!

What we bring to the table when there’s a fire loss!

11/19/2020 (Permalink)

Air movers, dehumidifiers and Hydroxyl generator working to limit further damage after a fire.

Significant smoke and soot stains from fire damage is especially destructive. In many instances your home or business will also suffer from water damage from firefighting efforts. We have the tools and knowledge for the removal of water and soot.

At SERVPRO of Centennial Hills, we specialize in fire and water damage restoration. We have specialized equipment, specific training, and certifications that allow us restore your home to pre-fire condition. We understand all the confusion, stress, and emotion that comes along with the damage. Leave the stress to the professionals and call SERVPRO of Centennial Hills Las Vegas anytime, day or night. Until the professionals arrive, review the Fire-Damage tips to help prepare you. Let SERVPRO of Centennial Hills get you through a stressful time and get your property back “Like it never even happened.”

Reach out to us for free enrollment of SERVPRO’s Emergency Ready Plan for your property today. 702-947-0947

Unintentionally neglected work spaces

11/19/2020 (Permalink)

Applying Anti Microbial SERVPROXIDE to exposed materials and plumbing.

Often times business owners get busy and unintentionally overlook certain work stations, then unforeseen damages start to show their ugly faces. 

This picture shows badly damaged drywall and mold. The constant leaking water gave life to little microorganisms “MOLD” that eventually flourished and started the decaying process of their drywall.

If you suspect a water leak or mold give SERVPRO of Centennial Hills Las Vegas a call so we can help get those undesirable spaces looking top notch and free from stagnant water and mold. We have highly trained professionals that we can deploy to your business to seek out where the leaks are coming from and give you the knowledge to help prevent further plumbing leaks and what to look for. 

SERVPRO of Centennial Hills standing by for the call 24hrs a day, 7 days a week. 702-947-0947. Let us be that favorite tool in your back pocket. 

We can handle it!

11/19/2020 (Permalink)

Fires cause devastating damage.

There are many devastating forms of damage that can happen to your home or to your business. One of those devastating types of damage is fire; often with a fire comes water damage from the firefighting efforts. Smoke odor is also a persistent issue associated with a fire damage, along with heavy amounts of soot that need to be removed. 

If you have a fire in your home or business, the most important thing in this type of loss is your health and safety. No one should ever enter the home unless the local fire officials have given approval.

SERVPRO of Centennial Hills Las Vegas is available 24/7 to help restore your property after a loss. We have the experience and knowledge to restore your property by:

*Treating soot staining.

*Working quickly to dry the damp areas affected by water and help prevent the growth of mold or mildew.

*Removing heavy amounts of water to help avoid rust and corrosion.

*Using specialty equipment to improve the air quality and remove the odors.

And so much more. Our team of trusted professionals will explain the process as we work so you fully understand what will be done.

Contact SERVPRO of Centennial Hills at

702-947-0947

Have a SERVPRO “ERP” plan!

11/18/2020 (Permalink)

Early wake up call from a burst water main line.

The Centennial Hills SERVPRO Team enjoys getting out to local businesses to introduce the Emergency Response Plan in the event of a major loss. This plan gives businesses the tool they need to get things back to normal when experiencing a Water, Fire, and Mold loss. 

By developing a SERVPRO Emergency Ready Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business. 

 1. No cost assessment of your business/residence.

 2. Takes very little time to complete and gives critical information needed in the event of an Emergency.

 3. A guide to help you safely get back into your Establishment.

 4. Establishes SERVPRO of Centennial Hills Professional as your disaster mitigation and restoration provider.

 5. Establishes a line of command for your business on who authorizes the work to begin.

 6. Provides facility engineering details of where shut off valves and electrical shut offs are.

Having a Emergency Ready plan in place empowers you to have complete control during a chaotic moment and the best SERVPRO team at your finger tips. 

Being proactive helps

11/18/2020 (Permalink)

Have a SERVPRO Emergency Ready Plan in place if the unfortunate disaster happens so we can get you back to normal.

The Centennial Hills SERVPRO Team enjoys getting out to local businesses/residential properties to introduce the Emergency Response Plan in the event of a major loss. This plan gives businesses the tool they need to get things back to normal when experiencing a Water, Fire, and Mold loss. 

By developing a SERVPRO Emergency Ready Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business or home. 

 1. No cost assessment of your business/residence.

 2. Takes very little time to complete and gives critical information needed in the event of an Emergency.

 3. A guide to help you safely get back into your Establishment.

 4. Establishes SERVPRO of Centennial Hills Professional as your disaster mitigation and restoration provider.

 5. Establishes a line of command for your business on who authorizes the work to begin.

 6. Provides facility engineering details of where shut off valves and electrical shut offs are.

Having a Emergency Ready plan in place empowers you to have complete control during a chaotic moment and the best SERVPRO team at your fingertips. 

Have a SERVPRO “ERP” Plan

11/18/2020 (Permalink)

This is bound to happen. Mother Nature controls the weather and we must be prepared. Schedule a time with SERVPRO of Centennial Hills.

The Centennial Hills SERVPRO Team enjoys getting out to local businesses and residents to introduce the Emergency Response Plan in the event of a major loss. This plan gives businesses the tool they need to get things back to normal when experiencing a Water, Fire, and Mold loss. Give us a call so we can come out and sign you up for free.

By developing a SERVPRO Emergency Ready Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business/home.

 1. No cost assessment of your business/residence.

 2. Takes very little time to complete and gives critical information needed in the event of an Emergency.

 3. A guide to help you safely get back into your Establishment.

 4. Establishes SERVPRO of Centennial Hills Professional as your disaster mitigation and restoration provider.

 5. Establishes a line of command for your business on who authorizes the work to begin.

 6. Provides facility engineering details of where shut off valves and electrical shut offs are.

Having a Emergency Ready plan in place empowers you to have complete control during a chaotic moment and the best SERVPRO team at your fingertips. 

Preparing for a flood

11/18/2020 (Permalink)

Turn around don't drown! Stay safe during flash floods.

Flood damage can be devastating for homeowners and restoring normality after water damage is no easy task. Las Vegas residents have seen the massive flooding in the valley, cars being swept away, and rescue mission from first responders but what we don't always see is the damage done to the homes after the flood. SERVPRO of Centennial Hills has some tips for those that live in known flood zones or even for those who want be proactive in safeguarding their property.

• During stormy weather conditions, lock all doors and windows
• Place sandbags around door and window openings: keep sandbags in your garage or storage to be prepared for these occasions
• Collect other emergency materials like buckets, plywood, waterproof plastic sheeting, duct tape, and shovels
• Listen out for flood alerts in your area
• Run through an emergency procedure with your family – plan what you will do and where you will go if a flood hits
• Ensure everyone in the house knows how to shut off utilities in an emergency
• Store your important documents and valuable items in a secure, high location – like a secure water-tight safe stored on top of a wardrobe, or in the highest point of your house
• Install flood-proof doors in your home (or at least the outside doors) to prevent all possible water from entering the property.

We hope these tips have helped you prepare for future floods, whether you reside in Vegas or elsewhere. Remember to keep safe and seek shelter on high ground as soon as possible during flooding.

After hours services available 24/7

11/18/2020 (Permalink)

SERVPRO of Centennial Hills ready 24 hours a day, 7 days a week.

SERVPRO of Centennial Hills team is ready at all hours of the day, and offers all of our services whenever they are needed. 

Businesses across the nation are beginning to open and are truly seeing the impact that the past few months have had on their employees mentally, physically, and spiritually. Management across the board is struggling to motivate and keep their employees calm during times of unrest and uneasiness. A key thing that businesses can do to ensure a level of trust and comfort within the workplace is to schedule regular cleaning and sanitization visits to their office space. This gives employees and those at higher risk a sense of comfort and shows that upper management doesn’t just care about numbers and hard statistics but rather the safety and care of their employees.

SERVPRO of Centennial Hills Las Vegas provides routine cleaning, sanitization, and disinfection services to businesses around the region. We have the technical skills as well as the proper cleaning procedures, tools, and compounds needed to ensure your safety and the cleanliness of the office.

If you have any cleaning, sanitizing, or disinfecting needs give SERVPRO of Centennial Hills a call at 702-947-0947. 

Deep Cleaning and Disinfecting

11/18/2020 (Permalink)

SERVPRO of Centennial Hills disinfecting a local kitchen restaurant using SERVPROXIDE.

During this unprecedented time caused by the global pandemic of coronavirus, we want to remind our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we always go beyond the scope of work that regular janitorial staff perform.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets, and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

• Kitchen/Food Areas
• Bathrooms
• Schools/Classrooms
• Offices
• Retail Spaces
• Water Fountains
• Shelving/Racks
• Sales Counters
• Carpets and Rugs
• Stair Handrails
• Elevator Cars
• Playground Equipment
• Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Centennial Hills– 702-947-0947 We are here to help!!!

Winter Weather

11/17/2020 (Permalink)

Frozen pipes during frigid winter weather.

When you think of Las Vegas you think of blistering hot summer days, after all Las Vegas is among the 10 hottest cities. If you are new to Las Vegas then freezing pipes may be at the bottom of the list when it comes to your concerns as a homeowner but during the winter months temperatures can drop to the low 30's.

It is important to take the necessary measures to prevent pipes from freezing during the frigid temperatures. Burst pipes can result in property destruction, health hazards and even financial burden. 

We hope you find the following tips helpful in caring for your pipes during the winter months.

*Ensure your pipes are well insulated. Pay special attention to outside water piping.

*Apply heat tape to your outside water pipes. Wrapping pipes with heat tape can help slow the freezing process down.

*Keep your thermostat on when traveling out of town. Avoid setting the thermostat below 55 degrees when leaving.

*Leave a tiny trickle of water running from the faucets. While we do not recommend to waist water, a small steady stream is a proven strategy.

Making preventive pipe maintenance a priority is always best practice.

Heavy Rain

11/17/2020 (Permalink)

Discoloration and bubbling in the ceiling from rain water leaking through the roof.

Here in Las Vegas we can go 100+ days with no rain but we are no stranger to heavy rainstorms in the valley. We often see news reports about flash flooding and traffic accidents but we do not always hear about the damages it causes to homes here in Las Vegas. The most common issue SERVPRO of Centennial Hills comes across during or even after a rain storm is a roof leak. Normal wear and tear on a roof can lead to a leak during a storm. Heavy winds can also cause damage to the roof then result in a leak. Water travels through the damaged area and begins to pool on a flat surface. As the amount of water increases and time passes by the materials begin to weaken. You can see in this photos the discoloration caused by the water pooling. You can also see the water has saturated the drywall causing a bubble to form in the paint. You then risk the potential growth of mold and mildew. It is important to have trained professionals like SERVPRO of Centennial Hills arrive on site as soon as possible to remove the damaged materials and begin the process of drying the structure to eliminate further damage.

Marketing to local businesses about the ERP plan

11/17/2020 (Permalink)

SERVPRO of Centennial Hills employees marketing to a local business to introduce the SERVPRO Emergency Response Plan

The Centennial Hills SERVPRO Team enjoys getting out to local businesses to introduce the Emergency Response Plan in the event of a major loss. This plan gives businesses the tool they need to get things back to normal when experiencing a Water, Fire, and Mold loss. 

By developing a SERVPRO Emergency Ready Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business. 

 1. No cost assessment of your business.

 2. Takes very little time to complete and gives critical information needed in the event of an Emergency.

 3. A guide to help you safely get back into your Establishment.

 4. Establishes SERVPRO of Centennial Hills Professional as your disaster mitigation and restoration provider.

 5. Establishes a line of command for your business on who authorizes the work to begin.

 6. Provides facility engineering details of where shut off valves and electrical shut offs are.

Having a Emergency Ready plan in place empowers you to have complete control during a chaotic moment and the best SERVPRO team at your finger tips. 

Certified: SERVPRO Cleaned

11/6/2020 (Permalink)

All hands on deck!! SERVPRO of Centennial Hills disinfecting all the touch points and helping the fight against COVID 19.

Certified: SERVPRO Cleaned

SERVPRO of Centennial Hills understands how important it is to ensure employees and patrons are safe while working and dining out. It is our mission to ready ourselves with the latest technology to provide a quality disinfecting service.  

No matter who, what, when and where viral pathogens can affect anyone’s life. During these unprecedented times SERVPRO of Centennial Hills has experienced many disinfecting jobs to the highest standards of safety. It all starts with informing the client the type of disinfectant we are using ensuring that they have complete awareness of what we are using to disinfect. Next, we ensure that our team has the personal protective gear needed for their protection. Finally, we ensure client confidentiality if needed.

Give our team a call if your business or residence is in need of a Emergency disinfecting service ready 24 hours a day, 7 days a week.

Ceiling stain from roof leak

10/9/2020 (Permalink)

Water stain/damage from roof leak

The picture is not that exciting, but a small indicator of what is to come.

This Las Vegas home experienced a huge water loss from a roof leak.  SERVPRO of Centennial Hills was able to extract and dry the water that was coming through, but during our assessment we also discovered other areas of the house with these small ceiling stains which the owner said had been there for years.  SERVPRO strongly recommended to the owner that these are telltale signs of that another roof leak that could happen again if not addressed. The homeowners made preparations and started the process of looking into further repairs to their roof. 

We offer 24 hours emergency services and are ready to tackle any disaster you are experiencing.  Let us help you!!    

When Mother Nature takes hold!

10/2/2020 (Permalink)

Mold contaminated bathroom

Life throws at us many challenges as well as our home's plumbing system. Once again SERVPRO of Centennial Hills received a call about a plumbing burst from a fresh water supply line to a toilet. When we arrived, this seasonal home was in unbelievably bad shape as far as the loss goes. The water had been spraying for quite some time without warning for the homeowner. We were able to stop the water burst and start assessing for further damages to the home.

The picture shows excessive amounts of mold growth on the walls, ceiling and trim. The owners have not occupied this residence in four months. Mold growth can get out of hand quick with the right atmospheric temperature and water availability. Mold has the potential to destroy a home structurally and create health effects.

Going forward the best advice we can give is have a trusting friend or family member keep an eye on your seasonal dwelling in order to help prevent this kind of loss.

HVAC Duct cleaning system

10/2/2020 (Permalink)

HVAC duct cleaning system

Let’s talk about why you should consider cleaning your HVAC air ducts in your home or commercial business.

Over time debris collects in the air ducts thus causing your HVAC system to work harder causing your power bill to increase and your bill goes up. Cleaning the air ducts help remove unpleasant smells and odors, reduces allergens and irritants, importantly creates a cleaner living/working environment within your home or business.

Here are some obvious tips to look for if your duct system is ready for a cleaning.

1. Mold present

2. Dust on vent/registers

3. Allergy like symptoms

4. Increased dust in your home/business

Let SERVPRO of Centennial Hills help create a cleaner and healthier environment for your home or business.

It came from above...

8/6/2020 (Permalink)

Air Movers and Dehumidifiers working together to create a dryer environment

In life we take things for granted for example garages. We come home, park the car in the garage and head right inside the house day in and day out not taking time toglance around the garage. It is very important to take the time to look around all areas of your home including the garage and look for signs of change that do not seem right for example paint discoloration or that familiar term everyone uses “COFFEE STAINING” brownish look on walls and ceiling.If you happen to see this at your residence or commercial properties, the smart thing to do is call us immediately so we can test for moisture and find where the problem is coming from and prevent secondary damage of mold growth.

The picture shows air movers, dehumidifiers and ducting to pump hot dry air to the affected area to help speed up the drying process of materials.

When we arrived, we noticed brown staining on the surface of the ceiling and heavy amounts of moisture as well and once we opened up the ceiling we noticed a plumbing leak and excessive amounts of mold present. Since then the garage was treated for mold and put back "Like it never even happened."

When water meets wood...

8/4/2020 (Permalink)

Rescue mat extraction in action!

When water happens to meet wood flooring, time is critical. SERVPRO of Centennial Hills received a call about a water loss emergency involving a reverse osmosis water purification system. When SERVPRO arrived at the emergency, it was time for immediate water extraction and assessment for any possible secondary damage. During the water extraction process, we knew that the flooring was actual hard wood so we had little time before cupping would occur. After extracting with the Hand Wand extractor, we were still getting high moisture readings under the surface of the flooring and realized we needed to take further action in order to save the flooring.

The picture shows the Rescue mat extraction system in action along with other equipment such as air movers and dehumidifiers. We put the Rescue mat extraction system to the test; extracting the water from underneath the flooring while holding pressure on the flooring in order to prevent the cupping affect. After a few days of constant monitoring and equipment adjustments, SERVPRO of Centennial Hills succeeded in saving these homeowners beloved hard wood floors.

Precautionary disinfecting COVID-19 residential or Commercial dwellings

7/14/2020 (Permalink)

Providing Precautionary fogging of common areas greatly reduces the spread of viruses.

SERVPRO of Centennial Hills is standing by ready to assist in disinfecting your home or business while ensuring that piece of mind knowing you have a professional ready at your fingertips.

We start out by using a fogging machine and use the disinfectant called SERVPROXIDE and after we fog we let the disinfectant dwell then hand spray all the high traffic touch point areas and wipe down.

SERVPRO of Centennial Hills understands how important confidentiality is to a business or residence and holds the highest standards to customer confidentiality and giving that assurance of “Certified: SERVPRO Cleaned”. If you suspect or confirm exposure remember we are here to provide you with the tools you need to help fight against COVID-19 or any type of biohazard.

Excessive mold loss

6/22/2020 (Permalink)

Moldy closet

A reverse osmosis system burst while the owners of the home were out of town.

A few months later when the owners came back they had damp floors and excessive mold growth everywhere.

Pictured below does no justice in describing as to the sheer amount of non-stop water damage that affected the inside of this two-story home, for three months straight. 

They called SERVPRO of Centennial Hills for help and we quickly started the mold remediation process to get their house back the way it was.

SERVPRO set up a three stage containment area for don/doff of PPE i.e. Tyvex suits, P100 performance respirators, Nitrile gloves to be worn under heavy duty work gloves, eye protection, and duct tape to properly adhere our gloves to the Tyvex suits. 

After securing their belongings within the home, we started on the first floor by removing every square inch carpet and tile.

SERVPRO then focused on the drywall; every square foot of it on the first floor.

Easily the most daunting task was removing all of the blow-in type insulation on the first floor.

Next, nails and staples were removed from every single stud. 

SERVPRO followed this up by palm-sanding every stud-twice. 

After palm sanding, SERVPRO wire-brushed every stud-twice.

To monitor the efficacy of SERVPRO and it's services, IAQ was sprayed to check any studs that still harbored mold or bacteria. 

Following this, SERVPROXIDE was sprayed on every stud for good measure. 

SERVPRO consulted a mold inspector for the final inspection and he noted the phenomenal work, passing the inspection with flying colors. 

 The owners were so grateful that SERVPRO was right beside them during their hard times helping to make things better for them.

Roof leak

6/8/2020 (Permalink)

Trapped rainwater in the ceiling.

After a heavy rain storm in Las Vegas a customer noticed a large cone shaped object forming on the ceiling inside her home.  SERVPRO of Centennial Hills was called to help assess the problem and figured out she had a roof leak that made it possible for rainwater to get inside and pool in her ceiling.  SERVPRO was able to follow the water migration to the leaky portion of her roof to get it repaired.  

Our team removed all the wet drywall and insulation and started the drying process immediately. After removing the wet drywall the owner was so grateful that moisture was taken away to not promote further problems like mold growth. The sense of relief on the customer's face was very rewarding.

If you see signs of discoloration on your walls and ceilings give SERVPRO of Centennial Hills a call. 

Micro misting and disinfecting the cars of our frontline heroes

6/1/2020 (Permalink)

Interior fogging

On Tuesday, May 19th, 2020, SERVPRO of Centennial Hills performed a disinfectant service for the medical staff working on the frontline during these unprecedented times at Centennial Hospital.

From 8am to 8pm, SERVPRO offered our expert services.

Our services consisted of utilizing a high-flow aerosol device to fog the interior of these vehicles with SERVPROXIDE, then wiping down high touch areas including, but not limited to, steering wheel, dashboard, gear shifter, door handles, control knobs, air vents, door handles and trunk space.

SERVPRO went back to Centennial Hills hospital to do the same thing again on Friday.

Our heroes on the frontline were incredibly grateful for our services.

Shortly after these two events, the CEO of Centennial Hills Hospital sent SERVPRO a letter of thanks for supporting the frontline staff during these trying times.

Water loss that became a mold loss

5/29/2020 (Permalink)

Wet and Moldy drywall!

SERVPRO of Centennial Hills got a water loss call from a customer complaining about their kitchen faucet leaking.

When SERVPRO arrived, we empathized with the customer's concerns and quickly jumped into action. Upon closer assessment, further mold damage was noticed.

Originating from a faulty drainpipe in the kitchen sink, leaking water seemed to soak the subfloor of the second floor of this apartment.

Because of the exceedingly high moisture readings, paired with information that the downstairs garage was just below the sink, SERVPRO gained access to the garage and discovered water infiltration into the downstairs garage ceiling.

Along with removing the kitchen tile upstairs, we removed the drywall in the downstairs garage ceiling.

After the mold was removed in the affected areas, air movers, scrubbers and dehumidifiers were set up in the upstairs kitchen and in the downstairs garage.

With a desiccant dehumidifier placed in the garage as well as the air movers, this task was completed aggressively because the affected areas were targeted from two areas.